Business Operations Customer Relations

**** ***** ******

San Diego, California *****

Phone No.: 619-***-****

Email: ****************@*****.***

OBJECTIVE:

Customer-focused professional offering years of managerial and supervisory experience looking to use acquired skills to support and grow business, maintain employee job satisfaction in an energetic workplace, and develop ongoing customer relationships.

EMPLOYMENT HISTORY:

*Rooftop Cinema Club, San Diego March 2023 - Present

General Manager: Generate schedule for all staff, customer relations and problem solving, oversee general sales and business operations, interview candidates, hiring/termination/ discipline of employees, strategize assist Marketing to increase sales, conduct monthly audits of required equipment to be maintained in store. customer relations and problem solving, manage general sales and business operations,

•Urbn Leaf, San Diego April 2020 – February 2023

General Manager: Generate schedule for all staff, customer relations and problem solving, oversee general sales and business operations, interview candidates, hiring/termination/ discipline of employees, strategize with Purchasing to get top drivers, assist Marketing to increase sales, conduct monthly audits of required equipment to be maintained in store. customer relations and problem solving, manage general sales and business operations, conduct monthly audits of required equipment to be maintained in store

•In Time Promotions, LLC, San Diego July 2019 – July 2020

Talent Booker/Promoter: Booking agent for musical entertainment at multiple venues in San Diego region, social media management of entertainment booked at venues

•Rosie O’ Grady’s Pub, San Diego March 2002 – November 2019

Bar Manager/ Talent Booker: Booking agent for entertainment, supervise/discipline staff, banking, liquor/beer orders, inventory count/control, human resource functions (hiring/termination of employees), formulation and development of bar menu, payroll, scheduling, customer service, promotions, social media management

•Riviera Supper Club and Turquoise Room, La Mesa May 2012 – August 2018

General Manager: Responsible for running and maintaining all aspects of restaurant, including staffing, scheduling, inventory, and training, increased customer visitation over course of five years leading to higher profit margins, booked all of the weekly entertainment, advertising on social media platforms

EDUCATION:

University of Southern Illinois, Carbondale – 1995-1996, Major: TV and Radio

COMPUTER/SYSTEM SKILLS:

POS, Microsoft Word,Excel,Ouicktime, Forklift, Photoshop, Social Media

JASON M. RAMMELSBERG

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