Customer Service Support

Lucy Kuehl

Elkhorn, NE 402-***-**** ***********@*****.***

Professional Summary

Friendly and empathetic professional with over 15 years of experience in client-facing roles. Skilled in building relationships, resolving concerns, and delivering exceptional customer support. Seeking a remote Customer Service position to leverage strong communication and problem-solving skills.

Skills

• Customer Service & Support

• Empathetic Communication

• Conflict Resolution

• Client Relationship Management

• Scheduling & Organization

• Microsoft Office & Google Workspace

Work Experience

Stay-at-Home Parent & Volunteer Omaha, NE

2023 – Present

• Volunteered at children’s school, assisting with events and activities.

• Managed household operations while raising children, strengthening multitasking and communication skills.

Self-Employed Hair Stylist Element Studios – Omaha, NE

2014 – 2023

• Built and maintained long-term client relationships through excellent service.

• Handled scheduling, marketing, and inventory.

• Resolved client concerns with professionalism and empathy.

Self-Employed Hair Stylist Ambition Salon – Omaha, NE

2009 – 2014

• Delivered professional services while building a repeat customer base.

• Managed daily operations including booking, budgeting, and purchasing.

Education

University of Nebraska at Omaha – Omaha, NE

Bachelor of Science in Business Administration, Major in Management

Graduated: 2010

Capitol School of Cosmetology – Omaha, NE

Cosmetology Program

Graduated: 2005

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