Customer Service Representative
Resume:
Allison Fulton-Taylor
Customer service representative
Hollywood, FL 33023
**************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
amazon-Miami, FL
Present
I answer the calls and take data from the clients and help resolve the issue or issues they are having.
Customer Service Representative
amazon-Miami Gardens, FL
June 2020 to January 2021
Take calls and input data for callers and resolve issue they may be experiencing with their accounts.
Customer Service Representative
Alorica
March 2013 to July 2019
Except inbound calls. Helping customer with solving problems with accounts, and devices. Inbound sales person. Making sales and solving issues for customers.
customer service representive
Alorica
March 2007 to April 2019
customer service rep
Access Hollywood
June 2001 to August 2006
Statement Clerk
ips
August 1988 to June 2001
Sorted checks and statement.
scanner
ids
June 1989 to September 2000
Mail Sorter
MHS-Miramar, FL
July 1983 to February 1989
Sorted mail by zip codes.
Education
High school or equivalent
high school diploma
Skills
• Microsoft Office
• Business Development
• Hotel experience
• Phone etiquette
• Salesforce
• Microsoft Word
• Account management
• Sales
• Account Management
• Recruiting
• Leadership
• Negotiation
• Hospitality
• Customer relationship management
• Organizational skills
• Outside Sales
• Customer service
• Order Entry
• Inside Sales
• Cold Calling
• Guest services
• CRM software
• Front Desk
• Microsoft Excel
• great rapport.grea
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