CAYELA STIFFEY
*** ****** **** *** ********, PA *5944 724-***-**** *.***********@*****.***
PROFESSIONAL PROFILE
Customer service oriented professional backed by healthcare experience. Able to coordinate workflows and communicate effectively with co-workers, patients, and staff. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and safeguard patient privacy and confidentiality.
High Academic Honors Recognition / Dean's List / Member of Alpha Beta Kappa Honor Society.
Ultimate Medical Academy – HIPAA Essentials for Healthcare Professionals Certificate.
Communication skills necessary to deal effectively with patients and healthcare providers.
Effective problem-solver and decision-maker, able to assess situations and identify solutions.
Strong time management skills with ability to establish priorities to meet timelines.
Communication Platforms – Zoom, Google Meet.
Microsoft Office Applications – Word Type 43 WPM.
CERTIFICATIONS
American Red Cross – Adult First Aid, CPR, AED
State of Pennsylvania – Certified Nursing Assistant (CNA) #10032686
KEY QUALIFICATIONS
Medical Administrative Assistant Patient Processing Medical Records Management
CMS 1500 Claim Form Medicare Medicaid
EDUCATION
Ultimate Medical Academy Diploma – Medical Administrative Assistant, 2024
WORK EXPERIENCE
Loyalhanna Care Center – Latrobe, PA 08/2023 – 07/2025
Certified Nursing Assistant (CNA)
Maintain a safe, secure, and healthy environment.
Assist with activities of daily living – personal hygiene, mobility and feeding.
Complete daily logs documenting patient condition and activities and any changes to patient care plan.
Abide by HIPAA guidelines to safeguard sensitive and confidential information.
Stay-at-Home Parent – New Florence, PA 02/2021 – 08/2023
Ensured household duties were completed in a timely manner and managed household budget.
Coordinated medical care, meals, and social activities.
Remained deadline-oriented and reliable while adjusting priorities and managing time wisely.
Bethlen Communities – Ligonier, PA 03/2017 – 02/2021
Loyalhanna Care Center – Latrobe, PA 03/2016 – 01/2017
Certified Nursing Assistant (CNA)
Performed duties in accordance with safety and infection control procedures.
Provided assistance with personal hygiene, feeding, and ambulation.
Documented patient activities and condition and promoted an environment of care.
Abided by HIPAA guidelines to ensure patient privacy and confidentiality.
Private Duty Care – Robinson, PA 06/2012 – 05/2016
Caregiver
Provided personal care assistance to residents – personal hygiene, feeding, and mobility.
Communicated and interacted effectively with patients and families.
Complied with policies and procedures and abided by HIPAA guidelines to protect privacy.
Observed, reported, and documented resident conditions and activities.