Machine Operator, Customer Service

BRIAN THOMPSON

**** ******** *****, **** *****, TX 76179

****************@*****.*** / 682-***-****

EDUCATION

Bachelor of Science Software Engineering -1987, University of Connecticut Storrs, CT

NOVEMBER 2022 – PRESENT

MATERIAL HANDLER/SEASONER, PROCESS MACHINE OPERATOR SHEARER’S FORT WORTH, TX

PROCESS MACHINE OPERATOR

PACKAGE, PALLETIZE, MOVE POTATO CHIPS IN WHAREHOUSE

LOAD AND TROUBLESHOOT ROBOTIC MACHINES

CLEAN, TROUBLESHOOT, MAINTAIN AND RUN SEASONING FOR MULTIPLE CHIP LINES.

PAPERWORK AS REQUIRED

OCTOBER 2017 – OCTOBER 2022

PACKAGE HANDLER, UNITED PARCEL SERVICE, DFW AIRPORT HUB

Sort packages rapidly on multiple levels/systems

Load/unload trucks – airplanes - air containers

January 2022 – April 2022

FORKLIFT OPERATOR/INVENTORY SPECIALIST TYSON FOODS, HALTOM CITY, TX

Drive standup long reach forklift in freezer/refrigerator

Case pick orders

Restock pallets for case pickers and pull pallet orders

APRIL 2015 – AUGUST 2017

GENERAL MANAGER, ALLSTATE INDUSTRIES, HALTOM CITY, TX

Manage and setup print shop for professional screen printer of t-shirts, hats, and other advertising attire and paraphernalia

Product ordering

Payroll

Customer service

Personnel management

Contract sales manager

Delivery and pickup of garments and finished product

Shipping manager

FEBRUARY 2012 – FEBRUARY 2015

CUSTOMER SERVICE MANAGER, TRIMBLE MOBILE SOLUTIONS PLANO, TX

Phone support for customer software for DSD industry

Software test group manager

Development of software testing tools

IT support department for Plano location

APRIL 2000 – DECEMBER 2011

SYSTEMS ENGINEER, PITNEY BOWES, INC. DALLAS/FT WORTH, TX

Development of customer software for use with mailing systems

Support of sales team

Customer support

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