Customer Service Be A

Joshua D. Rose

*** *. ****** ******, ******, IA *2159

(563) 380 – 5791 * E-mail ****************@***.*** Objective

I am an enthusiastic learner and educator. I have obtained a well-rounded, in-depth knowledge of many diverse subject areas. Besides having sufficient knowledge, I also have genuine care and desire to share this knowledge with others. I have loved and been around kids my entire life; teaching is NOT just an occupation to me… it is a passion, and dedication to a whole way of life. This philosophy is illustrated in how I interact with children, forming my own classroom as a center for growth and learning. I hope for my students to strive to become the best complete HUMAN BEINGS, they possibly can be --- thus, my instruction often includes life lessons which go beyond just base curriculum and core subject areas. I don’t believe a person chooses to be a teacher, teaching chooses the individual, and it must be a choice out of love and dedication. I am very proud of my profession and have the same noble feelings of pride and association in helping others, as I would suspect such members of professions such as doctors, nurses, police officers, fire fighters, etc. must also feel. Being an educator/teacher is part of my overall identity – a part only eclipsed by another title of mine of “Dad”. Summary of Qualifications

- Acute verbal and written communication abilities, deep literary knowledge of several genres

- Published poet/writer

- Diverse, in-depth knowledge of various cultures, history, and nationalities

- Vast geographical, biological, and other science-related knowledge

- Computer skills/experience (Word Processing, Windows, Microsoft Word, Excel, Nova Net, etc.

- Besides in a classroom setting, has lifelong experience working with children, including coaching, counseling, tutoring (including working with children abroad), mentoring, and childcare services.

- Lifelong experience working with varying age groups, volunteer work with elderly, soup kitchens, etc.

- Customer Service work, including telecommunication/call centers, market research Education

2004 – Piedmont Community College (Charlottesville, VA) - (Economics courses) 1999-2001 - Stephen F. Austin State University (Nacogdoches, TX) - (BSIS Degree in Elementary Education – also some graduate courses)

1998 - St. Cloud State College (St. Cloud, MN)

1991-1992 - Syracuse University (Syracuse, NY)

1989 -1990 - Onondaga Community College (Syracuse, NY) 1988-1989 - State University of New York –Morrisville (Morrisville, NY) Experience

2019 -2024 Customer Service Rep/ Accounts Pay -- Call Center/Remote – Radius Global Solutions 2017 – 2019 Night Auditor/ Front End -- Fairfield Inn and Suites Decorah 2016 – 2017 Courtesy and Collections Caller - Radius Global Solutions/ Decorah, IA 2016 - (Jan. - Sept.) Resident Services/Laundry – Aase Haugen / Decorah, IA 2012 -: Substitute Teacher - Rochester Public Schools/ Rochester, MN 2015 - (May—Dec.): OSD - Savers/Rochester, MN

2013 – 2014: Video Repair Rep/Phone Center - Charter Communications/ Rochester, MN 2007 - 2010: Substitute Teacher - Albemarle County Public Schools / Charlottesville, VA 2005-2008: Teacher (7th-12th Grade English, including GED Prep) –Greene County Public Schools /Standardsville, VA

2004-2005: Teacher (Afterschool Enrichment) - Albemarle County Public Schools/ Charlottesville, VA Summer 2004: Teacher (11th Grade English)- Albemarle County Public Schools (Summer School) 2002 -2004: Substitute Teacher - Albemarle County Public Schools / Charlottesville, VA Summer 2003 : Summer Camp Director - Fry’s Spring Beach Club / Charlottesville, VA 2001-2002 : Teacher (7th Grade English: Honors, Advanced, General Levels) Charlottesville City Schools, Charlottesville, VA

2000 – Present : Webpage Moderator - Viking Update Pre-2000: Many customer service, cashier, market research, sales jobs. Extracurricular Activities

Literacy Volunteers, MENSA, Tutor of English as a Second Language (Japan), Tutor (Syracuse University)

, Youth Work Camp Abroad (Utrecht, Holland), Jewish Home of Central New York, Intramural Football

(Head Coach), Intramural Soccer (Coach), World Wildlife Federation, Suicide Prevention Hotline, Project Wet Certificate Award, Aquatic Wild Certificate Award, Summer Day Camp Counselor, 2001 College Bowl, National Council of Teachers of English (NCTE) member, National Council for the Social Studies

(NCSS) member, National Geographic Society member, published poet and writer, International Poet Society.

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