Document Control Program Management

Deborah L. O’Sullivan

The Colony, TX *****

Cell: 214-***-**** Email: ***************@*****.***

Professional Summary

Hardworking, dedicated, and detail-oriented professional with over 20 years of experience in document control and 2 years in Program Management within manufacturing environments. Extensive expertise in ERP system Global Shop Solutions (GSS). Have experience working with E2, and Mapics. Skilled in maintaining accurate documentation, streamlining processes, and ensuring compliance with quality standards. Proficient in Microsoft Word and Excel with a proven ability to train and lead teams.

Core Competencies

Manufacturing & ERP Systems: Global Shop Solutions (GSS), E2, Mapics

Document Control & Program Management: Weekly LOB’s, File organization, Engineering Drawing and Specification revision control.

Maintained All Customer Quotes, Purchase Orders and Contracts.

Administrative & Technical Skills: Data entry, reporting, scheduling, training

Software Proficiency: Microsoft Word, Microsoft Excel

Work Ethic: Dedicated, detail-focused, and deadline-driven

Conducted internal audits per AS9100 requirements.

Knowledge of Lockheed, Boeing, Gulfstream engineering.

Key Achievements

Implemented and optimized ERP workflows to improve production tracking and accuracy.

All Customer LOB and Portals maintained weekly.

Led document control processes ensuring compliance with industry and customer requirements.

Provided team training on manufacturing software systems, Document Control Maintenance.

Recognized for exceptional organizational skills and maintaining zero non-conformance issues during audits.

Customer recognition for LOB upkeep and 100% on-time delivery.

Professional Experience

Program Manager

CTR Aero – Carrollton, TX 2023 – 2025

Managed customer programs from initiation through delivery, ensuring timelines and quality standards were met.

Coordinated with cross-functional teams to align production schedules with client requirements.

Document Control Manager

CTR Aero – Carrollton, TX 2012 – 2023

Maintained all controlled documentation including drawings, specifications, and work instructions.

Managed ERP data accuracy and provided system support to production and engineering teams.

Document Control Manager

EW Johnson Co. – Lewisville, TX 20 Years

Oversaw company-wide document control systems ensuring compliance with regulatory and customer requirements.

Implemented and maintained manufacturing software systems to improve efficiency and accuracy.

Education

High School Diploma

Contact this candidate