Business Analyst Application Support

Bandi SAMBIREDDY

Software professional

**********.*****@*****.*** +91-970******* KPHB, Hyderabad - 500***-****-**-**

CAREER SUMMARY

Experienced professional offering 10+ years of experience in the area of business analysis and application support for Healthcare Information systems. Presently associated with Theyve digital as Business Analyst.

-Healthcare domain(U.S & Pan India) experience as a business analyst.

-Experience working on medicare & medicaid

-Experience in EDI files

-B-commerce experience as a business analyst - Experience in Implement & set-up CRM Microsoft dynamics 365 ERP tool - Create user stories using TFS & Azure Tool - Implement & Working with ServiceNow & Jira. ticketing tool - Experience in data migration with elastic server and delta sync tool - Prepare test cases scenarios - Create the BRD, FRD & Functional documents - Strong expertise in gap analysis and requirement gathering.

-I done certification on business analyst, agile scrum, healthcare 101 & product management - Testing application as per the testing scope defined in the test plan.

-Prepared functional test case and executing test case scenarios.

-Functional review of developed UI/UX along with stakeholders.

-Review and test the functional test cases created by testing team.

-Have a good understanding of agile practices in product development life cycle.

-Demonstrated experience in querying and manipulating relational databases using PL/SQL - Systematic approach and quick adaptability to new technologies.

-Coordination with team members for providing acceptable solutions to problems, queries raised by the business within the predefined stringent time limits.

-Strong expertise in problem solving, decision making, and translating business requirements into business solutions utilizing process improvements.

PROFESSIONAL EXPERIENCE

Business Analyst, Thryve digital

Client: Highmark Health (engen)

10/2022 – 09/2025 Hyderabad

Coordinating with developers for enhancements delivery and bug fixes.•

Testing application as per the testing scope defined in the test plan.•

Conducting gap analysis and requirement gathering session with client.•

Master data configuration using SQL tool.•

Create the BRD, FRD & Functional documents•

API testing using postman•

Create user stories & UAT testcases•

Writing use case scenario and UAT testing.• Doing End to End Implementation of product.

•

Business Analyst, Allyis (Tech Mahindra)

Client: Herbalife (e-commerce)

08/2021 – 10/2022 Hyderabad

Coordinating with developers for enhancements delivery and bug fixes.•

Testing application as per the testing scope defined in the test plan.•

Conducting gap analysis and requirement gathering session with client.•

Work as scrum master•

Coordination with third party team (payment team & Banks)•

Master data configuration using mongo Database•

Create the BRD, FRD & Functional documents•

API testing using postman•

Create user stories & UAT test case•

•Using tools confluence tool for Agile

•Done end to end Implementation in 3 countries successful

Business Analyst, DXC Technology

Client: Apollo Hospitals, hyderabad, KA Key Accountabilities:

06/2019 – 08/2021 Hyderabad

•Team member of central L2 team, supporting stake holders across enterprise.

•Coordinating with developers for enhancements delivery and bug fixes.

•Testing application as per the testing scope defined in the test plan.

•Conducting gap analysis and requirement gathering session with client.

•Training the end user and super user.

•Gathering master data with respect to data collection sheets.

•Writing use case scenario and UAT testing.

•Doing End to End Implementation of product.

•Go Live and post go live support and deployment support for patch updates.

•Master data upload and configuration using PL/SQL tool.

•Lan Information System integration.

•Prepared Functional test case and executing test case scenarios.

Formulating and conducting requisite training programs for end users and

• support.

Senior Executive IT, Apollo Hospitals Enterprise Limited Key Accountabilities:

02/2014 – 12/2018 Hyderabad

•Master data configuration.

•Defining End User Roles & Responsibilities.

•Functional and technical Support to the End users.

•User Training

•Production Support

•Ensure readiness of the Live-environment.

•Assist and prepare the User for Go-live and monitor the transactions

•Functional & UAT testing.

•L1 & L2 support

•Scripting SQL queries to retrieve data from backend as per stakeholder requirement.

Supported and owned below mentioned HIS Modules:

Patient Care Module Clinical Modules Admin, Billing & Supply chain management

•Registration & Appointments

•Doctors and Nursing

•Preventative Care

•Dietary

•Digital transformation

•Electronic Medical Record (EMR)

•Lab Information system

•Radiology Module

•OT

•Blood Bank

•Inventory Pharmacy Module

•Inventory Material Module

•Billing

•CRM

•HR

•Payroll

Implementation & Application support of Hospital Information System for the below mentioned sites :

Apollo Hospitals (Bengaluru, Nashik, Chennai & Hyderabad)

PROJECTS HANDLED: Medmantra, CSP, Knowledge Managment

EDUCATION

B TECH in Computer Science & Engineering, JNTU Kaki with 70%.

TECHNICAL SKILLS

nada 2013

Database

: Oracle, Microsoft SQL Server, Mongo DB

API : soap, Postman

Languages

: SQL, PL/SQL

Operating Systems : Windows 10,7,11

PERSONAL DETAILS

Application

: Microsoft Office suite

Certification

: business analyst & Agile scrum

Analytics tools

: Tableau,

Languages

: English, Telugu, Hindi

Ihereby declare that all the information given above is true to the best of my knowledge

Sambireddy

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