Team Leader Customer Service

*******@*****.***

703-***-****

Group.No.***, Sai Nagar,Rajprabha

nagari,Gahunje Pune 412101.

- Good Communication Skills

- Time Management

- Endurance And Efficiency

- Ability to Work Under Pressure

- Working with different outlets

- Ability to understand and follow safety

procedures

- Good listner

Date of Birth : 10/11/1998

Marital Status : Single

Nationality : Indian

Passport : Yes

STCW : 25ZM6550

- Traveling and adventuring

- Outdoor and Indoor gaming

- Capture moments in camera

- Cooking

- swimming

1st Dec 2022 - 3rd Jan 2025

3rd June 2019 - 21st Nov 2022

RUSHIKESH HARISH OHOL

To pursue a challenging and rewarding carrer in the hospitality industry, to show my abilities for achieving absolute satisfaction from guests and contributing to the growth of the company. as well as customer-related Service, from my past roles serving food and beverages and streamlining service procedures.

Jr. Waiter F&B

Napkin affairs [Kuwait ]

Functioned as a Food & Beverage Associate,

providing exceptional customer service and support to multi cuisine restaurants & Other outlets.

:- Duties & Responsibility

Opening and Closing Duties of the Restaurant.

Table Set up, IRD trolley Service, Banquet Set up. Preparing and serving coffee and other beverages.

Order taking and food Service.

Maintaining a clean and organized workspace.

Potentially handling cash and credit transactions. Micros punching, bill Settlement.

Serve the guest according their wellness plan.

Alcohol & Non alcoholic beverages service.

Cleaning the table & turnover.

F&B Team Leader

Holiday inn express [Pune]

:- Duties & Responsibility

Provided expert knowledge of hotel services.

Shared menu expertise to guide customer choices.

Upsold menu items to boost restaurant profits.

Trained new servers on policies and procedures.

Conducted inventory counts to maintain supplies.

Delivered exceptional customer service.

Tackling the guest complaints.

SKILLS

PERSONAL DETAILS

INTERESTS

OBJECTIVE

EXPERIENCE

- English

- Hindi

- Marathi

8th April 2019 - 1st June 2019

2019

Guest service associate

Courtyard by Marriott [Pune]

Bachelor's degree in Hospitality studies.

Pune University

Higher Second class

Micros

Oasis POS

Ms Excel

Ms Word

Webprol'IFIC

Menu Knowledge

Food and Beverage Service

Beverages Presentation

Food Presentation

Service Knowledge

Buffet Knowledge

Tablet Setup

Bill Settlement

Clearance

LANGUAGES

EDUCATION

SOFTWARE

KNOWLEDGE

Contact this candidate