Customer Service Pest Control

Ibrahim Hanif Jackson

n Phone: 862-***-**** n Email: ****************@*****.***

Objective

Hardworking and reliable individual seeking opportunities to apply my hands-on experience in logistics, videography, customer service, and pest control. Committed to learning, working efficiently in teams, and growing in any role I take on.

Education

Essex County College, September 2024 – Present

Currently studying Cybersecurity

Madrasatu Ahlis Sunnah, Graduated: June 2024

Work Experience

Package Handler

FedEx, July 2025 – Present

• Load and unload trucks quickly and accurately in a high-volume warehouse.

• Organize and scan packages to ensure correct routing.

• Collaborate with team members to meet strict deadlines and safety standards.

• Maintain stamina and reliability in a physically demanding role. Videographer

Graphix Assist, July 2025 – Present

• Assist in planning, directing, and setting up video shoots, including equipment prep and scene setup.

• Manage client scheduling and provide support throughout projects.

• Collaborate with team members to ensure smooth production and delivery.

• Gain hands-on experience in videography, editing support, and project coordination. Apprentice Pest Control Operative

Nationwide Pest Management, East Orange, NJ, May 2024 – Present

• Assisted with pest control for residential and commercial clients.

• Performed inspections and treatments, learning industry-specific tools and equipment.

• Worked directly with customers to resolve pest issues while maintaining safety and service standards. Package Handler

UPS, Parsippany, NJ, November 2024

• Packed trucks for daily delivery routes, improving space utilization and ensuring package safety.

• Worked as part of a team to meet performance goals in a fast-paced environment.

• Assisted with sorting packages, handling both small and large items. Food Service Worker

AL Maidah Southern Cuisine, April 2023 – June 2023

• Loaded and offloaded kitchen equipment and supplies for events.

• Assisted in food prep, plating, serving, dishwashing, and customer service.

• Operated kitchen equipment like fryers and stoves, ensuring safety and cleanliness.

• Maintained the work area, ensuring equipment was set up and cleaned as needed. Skills

Strong teamwork and communication abilities

Reliable and punctual with a good work ethic

Basic knowledge of cybersecurity (currently studying) Videography, directing, and client management experience Able to handle physical work and fast-paced environments Customer service experience in food service and pest control Additional Information

Valid Driver’s License

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