Alexis Bell
Ground Transportation
Houston, TX **090
*****************@*****.***
Professional Summary
Not Experienced In WFH But I Am Experienced In Customer Service. This Is My First WFH Job But I’m Currently At A Job Site (IAH Airport) Dealing W/ Dispatch & Documenting Reports Filing Claims For Taxis. Training Agents Is My Job Where I’m Currently At Right Now. Making Sure Reports Get To Supervisor To File
Authorized to work in the US for any employer
Work Experience
Ground Transportation Agent
SP+ IMS-Houston, TX
October 2024 to Present
Making Sure Families Get To The Right Destination
Keeping Up With Flights
Making Sure Taxis Are Always in Order
Making Sure Taxis / Ubers Feel Comfortable In A Conflict situation Never Got Written Up For Anything
I Always Come With Speed To My Job
Always Having A Smile & Greet Customers
Education
Ged (GED)
Ged/Re-Entry Program-Houston, TX
April 2023 to Present
Skills
• Physical strength
• Email Marketing
• Pioneer
• Time management
• Security
• Managed
• Mentorship
• Constant Contact (2 years)
• Influence
• Technology
• strong communcation
• Organizational skills
• Delegated
• Orgnaized
• active listening
• English
• written communcation
• Skilled multi task (2 years)
• Customer service (5 years)
• Change management
• Coordinated
• Report writing (2 years)
• Customer service (2 years)
• Staff training (2 years)
• Direct
• Fast casual experience
• Team Management
Awards
Employee Of The Month
March 2025
Work Really Hard For Employee Of The Month
I Never Gave Up On My Job Always Have A Good Intentions On Myself & I Do A Good Job At What I Do Additional Information
Been A Ground Transportation Agent For 8 Months Never Was Late, Or Write Up. Became Employee Of The Month ( April 16,2025 )