Network Engineer Computer Systems

M. OUATTARA

MBANHANGNAN OUATTARA

Crestbrook Manor ln, Cypress, 77433, TX 346-***-****

linkedin.com/in/mbanhangnan-ouattara-604b67210 ***********@*******.*** Computer systems networking engineer

Summary: Reliable Entry-level network engineer with 10+ years of experience in Commissioning and provisioning network infrastructures, providing technical solutions and user support. Strong technical skills in switches, routers, fiber optic and copper cable, wireless networks, network documentation and CCTV systems. Bachelor’s degree in applied mathematics, Associate’s degree in Computer Systems Networking and CCNA certified. Seeking a position in a challenging and rewarding technical environment where I can expand upon my existing skill base while contributing to a lively IT team. Education

• Associate’s degree in computer systems Networking Cyber Security specialization HOUSTON COMMUNITY COLLEGE – Houston – Tx, USA (2021 - 2023)

• Bachelor’s degree in applied mathematics to Computing. UNIVERSITY FELIX HOUPHOUET BOIGNY - Abidjan, CI (1999 – 2005) Certifications:

• CompTIA A+, CompTIA N+ (Learner), CCNA,

• Certified Lenovo, Apple and Dell devices repair technician

• Honorable rank during the NCL Cybersecurity Spring 2024 games

• Certified Splunk learner

Technical skills

Skilled in IT networking devices configuration (router, switch, firewall…) of various brands

(CISCO, Juniper, Huawei…), in cloud computing platforms (Azure, AWS) and, in computers virtualization (vSphere, Azure Virtual Desktop, EC2)

Expert in high-level design/development requests creating to address complex technical architecture problems or to onboard new capabilities.

Accomplished in managing IT projects from planning to execution and monitoring and maintaining comprehensive network documentation.

Proficient with Microsoft OS (PCs and Server), Linux, Office Suite 365, OpenOffice, and various email systems, extensive experience in implementing software-based applications and tools.

Adept in providing expert technical advice and support for data communication equipment and transmission.

Skilled in Configuration Cisco Routers for BGP, OSPF, EIGRP in a VPN environment using MPLS M. OUATTARA

Work experiences

STAFFMARK GROUP (CSAT)

Houston, TX

Network engineer, July 2021 – Present (more than 3 years)

• Led the redesign and implementation of enterprise-wide network infrastructure that supported over 260 users, enhancing network performance by 42% Swiftly address system malfunctions, ensuring timely restoration of functionality and minimizing downtime.

• Developed and enforced network security policies that decreased security breaches by 35% within the first year.

• Collaborated with cross-functional teams to develop network disaster recovery plans, reducing potential recovery time by 50%

• Provide system server services (DNS, DHCP, AD…) and office 365 support, conduct systematic upgrades to guarantee up-to-date system performance

• Oversee stringent security protocols across computing environments to safeguard data integrity and network defense.

IPS STAFFING / NETSYNC NETWORK SOLUTIONS

Houston, TX

IT network support technician, October 2018 to June 2021 (3 year)

• Responsible for the management of information systems of more than 15 companies (Netsync customers) and resolving any security issues.

• Delivered comprehensive end-to-end technical support, enhancing customer satisfaction through effective problem-solving.

• Designed and implemented network infrastructure and configure all the network Infrastructure devices including over 150 Network Printers and Registers

• Executed reliable data backups and system installations, leveraging cloud technologies and imaging processes for diverse operating systems and applications (including Linux, Windows Server 2016, Windows 11 Pro, Office 365, Adobe Suite).

• Developed and enforced device identification protocols, optimizing asset management via ticketing systems.

• Provided support for a wide range of IT concerns, from server configuration to mobile device troubleshooting.

PARLIAMENT OF IVORY COAST

Abidjan, COTE D’IVOIRE

IT Network and System administrator, May 2008 – October 2018 (10 years)

• Managed the servers room (DC, DNS, AD, DHCP, Security server, MySQL data base server and, the exchange 2016 courriel system server), and end users (~870 : house representatives, and staff)

• Managed the IT system backup, security policies and procedures, logs audit…

• Worked closely with software suppliers to resolve operational issues.

• Provided support to users by acting as a pivotal technical liaison for intricate challenges, such as liquid damage recovery and complex software troubleshooting.

• Configured Cisco Firewall and Routers for BGP, OSPF, EIGRP in a VPN environment using MPLS

• Led a $200,000 Project to upgrade internal network infrastructure. Languages and other

• Selective service in the Cote d’Ivoire army for 08 months

• French (Native), English (Fluent)

• TSI in mathematics and English (reading and writing): Lone Star College System

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