Customer Service Spa Attendant

SAFIYA FLETCHER

**** ******* ***** **.• Las Vegas, Nv. 89141 • 702-***-**** **************@*****.*** OBJECTIVE

To be in a position I can grow in my career with customer service and that will fulfill the enjoyment of assisting others. And to be able to do that in a rewarding position with a successful team and company. EMPLOYMENT

WYNN LAS VEGAS HOTEL & CASINO 10/2019 TO PRESENT

3131 S. Las Vegas BLVD Las Vegas, NV. 89109 702-***-**** SPA ATTENDANT: Checking guests in and out of the spa.cleaning the areas for guests, replenishing the spa with towels, beverages,etc., providing exceptional customer service. KALAHARI 07/2018 TO 7/2019

250 Kalahari BLVD Pocono Manor, Pa 18349 877-***-**** SPA ATTENDANT: Checking guests in and out of the spa.cleaning the areas for guests, replenishing the spa with towels, beverages,etc., providing exceptional customer service. WYNN LAS VEGAS HOTEL & CASINO 09/2010 TO 3/2018

3131 S. Las Vegas BLVD Las Vegas, Nv. 89109 702-***-**** SPA ATTENDANT: Checking guests in and out of the spa.cleaning the areas for guests, replenishing the spa with towels, beverages,etc., providing exceptional customer service. WYNN LAS VEGAS HOTEL & CASINO 03/2005 TO 7/2009

3131 S. Las Vegas BLVD Las Vegas, NV. 89109 702-***-**** OFFICE SERVICES: Scanned, sorted, processed, and delivered several packages of mail. Shipped various mail and packages via U.S Postal Service, UPS, Federal Express and other couriers. Experience use of mail postage machine, mail X-ray machine and other various mail room equipment. Collaborated with all levels of management and vendors to ensure an exceptional high level of customer satisfaction. MANDALAY BAY HOTEL & CASINO 01/2000 TO 03/2005

3950 LAS VEGAS BLVD LAS VEGAS, NV. 89119 702-***-**** RETAIL: Providing information about product features. Answering customer inquiries, and training sales staff. EDUCATION, QUALIFICATIONS AND TRAINING

• Several years of experience in a five star casino resort

• Sales and Upselling experience

• Several years of great customer service

• Received several 100% Certificates of Merit with Forbes Shop

• Received several 100% in-house shops through the company

• Education: Massage Therapy - Nevada School of Massage Therapy 1/2010 - 8/2010

• Received two Employee of the Month Awards for the months of October/2018 and May/2019

Contact this candidate