Data Analyst Power Bi

PREETI SINGH

+917********* Noida,UP

. ******.*****@*****.*** . Linkedin . Portfolio

SUMMARY

Data Analyst with 4+ years of experience in data management, analysis, and dashboarding across fintech, banking and healthcare sectors. Proficient in SQL, Python, and Power BI with a strong track record of delivering actionable insights and collaborating with cross-functional teams for end-to-end project execution. EDUCATION

Master of Computer Application, National Institute of Technology, Kurukshetra 2017 - 2020 Masters of Mathematics (MSc), NREC College, CCSU, Meerut 2015 - 2017

SKILLS

Technical Skills Python,SQL,Power BI,Tableau,Grafana, Microsoft Excel Cloud Platforms AWS (EC2, S3, Redshift,Elastic search,Kibana) Soft Skills Problem-solving,Adaptability, Critical thinking,Teamwork Productivity Tools Jira, Confluence

Others Jupyter Notebook,Pycharm, Github,ETL pipeline,Linux,JSON,Gen AI (Chat GPT, Copilot) EXPERIENCE

Data Analyst Nov 2023- Jul 2025

REZO.AI Noida,UP

● Led a cross-functional team to implement a new CRM system, resulting in a 15% increase in customer satisfaction and a 10% boost in sales productivity while ensuring alignment with business requirements.

● Designed and executed complex SQL queries to extract and analyze data from multiple sources, enhancing data accuracy by 20% and providing actionable insights for business objectives.

● Automated weekly and monthly financial reporting, reducing manual effort by 50% and saving 24 hours per month.

● Developed interactive dashboards and reports using SQL queries to extract and transform data.

● Data was collected, analyzed, and interpreted from multiple sources to identify trends and insights, contributing to improving customer service experiences and retention rates. Data Quality Engineer May 2022- Jul 2023

VAMSTAR Hyderabad,Telangana

● Work on the enhancement of mapping fixes using Jsonpath query and Kibana query and Validate the same in redshift.

● Contributed to the transformation step of the Data pipeline by writing mappings using jsonpath query language and analyzing raw data.

● Conduct comprehensive source-to-target data testing, identifying issues with data accuracy, hygiene and transformation logic.

● Monitor Data Pipeline leakage after every run.

● Identifying and troubleshooting data quality issues using SQL,Elastic search and working with the engineering team to ensure data accuracy and consistency.

Data Analyst Dec 2020- Apr 2022

VAMSTAR Hyderabad,Telangana

● Generated actionable insights through reporting and dashboarding using complex SQL queries, implementing a client feedback mechanism that improved client retention by 30% and increased tender availability by 1.5x.

● Researched and processed active & historic data of tenders related to medical equipment of 20+ countries across 3 continents.

● Boosted the efficiency of collated data by reinforcing data cleaning via data formatting, outlier removal, duplication removal etc.

● Maintained a data accuracy rate of 98%+ by consistently reviewing and updating customer information PROJECTS

● Axio (Fintech Domain) Nov 2023 - Jun 2025

Analyzed voice bot interaction data to uncover user trends, reduce escalations, and improve service quality. Automated performance dashboards, performed data cleaning, and collaborated with cross-functional teams to ensure seamless project delivery.

● SmartCoin (Fintech Domain) Nov 2023 - Jun 2025

Led analysis and reporting for chatbot performance, conducted root cause analysis on escalations, and optimized data pipelines. Delivered actionable insights to stakeholders, ensuring end-to-end monitoring and improved service efficiency. CERTIFICATIONS & ACHIEVEMENTS

● Google Data Analytics Specialization

● Microsoft Power BI Data Analyst

● Secured 529 AIR Rank in NIMCET Exam

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