Customer Service Administrative Assistant
Resume:
Karen James
Mobile, AL *6609
**********@*****.***
Skills
Detail oriented, reliable candidate who meets or exceeds assigned duties. An achiever who has the skills required to work in a fast paced environment. A good communicator who maintains positive relationships with customers and co-workers with all levels of diverse backgrounds. Experience
2023- Present
Harwell’s Green Thumb, Montgomery, AL - Customer Service/Greenhouse
● Answered multi-line phone calls and directed calls to correct departments.
● Greeted customers and helped answer questions about fertilizers, herbicides, and weed products.
● Sold customers flowers, trees, shrubs, and other landscape materials.
● Labeled products for shipping, and prepared shipments to meet customer orders.
● Answered customer questions via e-mail to problem solve plant issues. 2022-2023
Plastic Creations Ltd.- Denver, CO - Administrative Assistant
● Answered multi-line phone calls and directed calls to correct departments.
● Checked email and processed packages for pick up.
● Utilized Quickbooks for processing invoices, and payments. 2020-2022
FedEx Express-Denver, CO - Courier
● Loaded and unloaded packages in the main hub facility.
● Scanned and sorted packages/ documents and distributed to correct route vehicles.
● Met company's policy for time specific deliveries and pickups. Education
Front Range Community College - Associate of Arts Degree 2002 3.6 GPA, focus in Health and Exercise Science
AAAI/ISMA- Certified Fitness Trainer 2002
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