Quality Assurance Qa Analyst

Chhaya Sahu Quality Consultant/Test Analyst/QA Analyst

Contact details- ******.*.****@*****.***; Phone # 678-***-****

PROFESSIONAL SUMMARY

HIGHLIGHTS

Relevant Skills

n SQL, JIRA, Confluence, Azure DevOps, SoapUI, Postman, LoadRunner, API Testing, Selenium

nALM, SDLC, STLC, MS SharePoint

nAgile and Waterfall Methodologies

nSharePoint and Microsoft Suite

nIn collaboration with the Management provide testing services for the global testing team including automation implementation, Performance Testing, Manual Testing and reporting ensuring delivery is on time and of high quality for specific tools and processes.

nResults-oriented business professional with extensive experience across Quality Assurance methodologies.

nWell versed with various types of Quality Assurance Methodologies like Agile/Scrum, Waterfall, SDLC, STLC.

nSpecialized in business analysis, design and testing of web and mobile applications.

nExcellent skills to communicate and collaborate well with development team, business, and stakeholders.

nCollaborate with development organizations, third party SMEs to understand how development changes affect ongoing testing efforts.

nProficiency with best QA practices, test planning, test case management, defect management, functional testing, device/browser testing.

PROFESSIONAL EXPERIENCE

Functional Consultant– Contract- Accenture-Southern Company- Nov 2023- Jan 2025

nCo-ordination with client for review of user stories, feature refinement and test script management.

nEnsuring Functional testing best practices followed and best Knowledge transition among team members.

nTest execution/ defect management for including Billing, Metering, C&C and Payment, Finances Billing, Budget billing, Revenue Management, Customer Assistance Programs, Device Management, Meter Data Management, Smart Metering, AMI, Service Order Management, To Do Management, Field Activity Creation and Management.

nWorking with development team/business team for analysis of data, triage of defects (review and tracking)

nSprint activities and PI coordination with client and business team.

nReviewing bugs and retesting as per the requirement. Coordinate with the Business analyst and developers in planning and conducting the tests.

nReviewing test scenarios and test scripts in the impacted solutions to facilitate appropriate functional and integration testing.

nUnit testing, Performance testing, Regression testing, Integration testing, Application testing, Functional Integration Testing (FIT).

QA Functional Tester– Contract- Accenture-Exelon - July 2022- Oct 2023

nPerforming Business Process Integration Testing, User Acceptance Testing/System Integration Testing/E2E Testing as per the requirement.

nEnsuring testing best practices followed and best Knowledge transition among team members.

nTest execution/ defect management for Revenue Management, Customer Assistance Programs, Device Management, Meter Data Management, Smart Metering, AMI, Service Order Management, To Do Management, Field Activity Creation and Management.

nReporting bugs and retesting as per the requirement. Coordinate with the Business analyst and developers in planning and conducting the tests.

nDevelop test scenarios and test scripts in the impacted solutions to facilitate appropriate functional and integration testing.

nPerform simple and complex test procedures. Manually executed test cases, Automation testing.

nAssist in Data sourcing (SQL Queries, Staging), Regression testing, Defect test support

nProviding regular updates for the testing status throughout the Software Development Life Cycle (SDLC).

Test Analyst (Contractor- Infosys- Con Edison Energy, New York) April 2022- July 2022

nIntegration testing for third party systems transitioning from CIS to CC&B. Drafting test scenarios based on the requirements and then presenting those high-level test scenarios to business and IT SME’s. After getting approval breaking down those test scenarios in detailed test cases so that all the requirements can be covered during testing.

nInteractions for System Integration Testing Working sessions.

nProved successful working within tight deadlines and fast paced atmosphere.

nAssist in the planning, deployment, and management of testing efforts in multiple projects/interfaces.

nExcellent written and verbal communication skills.

QA Test Analyst -VM International Jan 2020- March 2022

nTest planning/ execution/ defects life cycle management of customer self-service portals, Oracle Customer Care & Billing (CC&B) during all SDLC phases.

nAssist in Data sourcing (SQL Queries, Staging), Regression testing, Defect test support, Test scripts.

nProviding regular updates for the testing status throughout the Software Development Life Cycle (SDLC) including UAT phases.

nAssist in the planning, deployment, and management of testing efforts in multiple projects.

nHighlight performance issues within the team to drive high performance.

nProviding daily / weekly testing progress / status reports and reporting to Management.

nHelp establish project test strategy, methodologies, test plans as well as assist with test execution.

nEnsure projects are delivered according to project timelines.

CSL Plasma

Assistant Manager Quality Dec 2017 – Jun 2019

nEnsuring the Quality and Compliance as the Regulations.

nLeadership, training, audit compliance, Root Cause Analysis and Corrective and Preventive Actions.

nAudit preparation and documentation. Quality Management System (QMS), FDA, CLIA, GHA, GxP.

nQuality management tools, Deviation management tools, Track wise System.

nStandard Operating Procedures, Standard Testing Procedures. Excellent communication skills, Audit experience- Internal and External.

nEnvironment, Health, and Safety compliance process implementation. Clinical Environment guidelines, regulations, and Compliance.

Richcore Lifesciences

Quality Officer III October 2012 – Nov 2015

nRaw material, In Process and Finish Product testing approvals. Coordination with production team and R&D team.

nInstrumentation and Handling of deviations.

nChange Control Process, Deviation Management and Out of Specification Trending.

nEnvironment, Health, and Safety compliance process implementation.

nClinical Environment guidelines, regulations, and Compliance.

nTraining and development for analysts.

EDUCATION

nBusiness Analytics Science- Certificate course from University of Virginia

nM.S. from Gurukul Kangari University, Haridwar, India

nB. S from Meerut University, India

nDiploma in Management (Indira Gandhi National Open University)

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