Quality Assurance Azure Devops

Spurthi Guruswamy

Irving, Dallas, TX, USA +1-817-***-**** *******.********@*****.***

Professional Summary

Quality Assurance Lead with 7+ years of experience in manual testing (expert-level), automation testing (foundational- level), designing and executing comprehensive test strategies, and mentoring teams in QA best practices and implementing automation frameworks. Experienced across Transportation/Logistics, Telecom and Healthcare domains. Skilled in Sele- nium, Java/TestNG, Azure DevOps, JIRA, HP ALM, and SQL, CI/CD integration, RCA reporting, and driving quality in Agile/Scrum environments.

Core Competencies

• QA Leadership: Strategy & Planning, Team Mentorship, Risk Assessment, RCA Reporting

• Manual Testing: Functional, Regression, Integration, Sanity, Smoke, Exploratory, Performance, Cross-Browser & Mobile

• Automation & CI/CD: Selenium WebDriver, TestNG, Java, Maven, Azure DevOps Pipelines, Git

• Defect & Release Management: JIRA, HP ALM, Zephyr, Defect Triage, Root Cause Analysis, Release Readiness

• Processes: Agile/Scrum (1-week sprints), SDLC/STLC, DevOps Collaboration, UAT Coordination

• Data & Reporting: SQL Server, Test Data Planning, Metrics Dashboards, API Testing (Postman) Professional Experience

Optym India, a subsidiary of Optym USA (Remote/Hybrid) Sep 2022 – May 2025 Senior QA Engineer / QA Lead, LoadAI (Trucking Optimization)

• Led and trained a QA team of 3, improving sprint delivery quality by 30% through formalized frameworks and mentorship.

• Defined test strategies and QA roadmaps—reducing production defects by 70% and boosting customer satisfaction by 20%.

• Led QA team to build a Selenium/TestNG framework (BDD) within Azure DevOps & Jenkins env., boosting automation to 85% and cutting regression time by 60%.

• Streamlined defect lifecycle in JIRA using rigorous triage and RCA, reducing resolution time to half and keeping defect escapes under 2%.

• Created Test Plans & Traceability Matrices, ensuring requirements traceability and improving release readiness by 25%.

• Collaborated in scrum (1-week sprints) with DevOps and Optimization teams to validate test scenarios early, reducing re-work by 40%.

• Introduced CI smoke tests and peer-review of test scripts, improving reliability on them by 20% and productivity by 15%.

• Delivered weekly KPI dashboards and risk assessments to executives, driving data-driven resource allocation and mitigating project risk.

Infosys Ltd, Bengaluru, India Nov 2021 – Jun 2022

Quality Analyst, Vodafone (Telecom)

• Translated complex requirements into detailed Test Plans and Test Cases, enhancing test coverage visibility by 40%.

• Executed manual functional, regression, and integration testing, improving release stability by 25% (200+ defects).

• Improved defect reporting and triage in HP ALM & JIRA, reducing backlog (60%) and improving resolution time (35%).

• Ensured 100% release readiness with zero post-release hotfixes through cross-functional sign-offs, standups, sprint planning and coordinated UAT.

IQVIA, Bengaluru, India Apr 2016 – Dec 2017

Quality Analyst, American College of Surgeons (Healthcare)

• Performed manual testing of healthcare web app, uncovering 500+ pre-prod defects and reducing incident rates (30%).

• Executed functional, regression, integration & database testing- 100% requirement coverage and better release quality.

• Conducted cross-browser & parallel testing across multiple environments, cutting environment-specific defects by 45%.

• Developed Test Plans and QA Metrics Dashboards, ensuring process improvements and boosting team efficiency by 20%.

• Collaborated with BAs & developers to streamline acceptance criteria and defect resolution, reducing fix-time by 35%. KCLINK Technologies, Bengaluru, India Nov 2014 – Mar 2016 Test Engineer, Island Hospital Healthcare System

• Performed end-to-end manual testing (functional, integration, performance, usability), ensuring 100% requirement coverage and reducing post-release defects by 15%.

• Drafted RFE proposals and collaborated with stakeholders to implement key enhancements, reducing user-reported issues by 15%.

Education & Certifications

• B.E. in Computer Science, AMC Engineering College, VTU, Bengaluru

• ISTQB Certified Tester – Foundation Level (CTFL)

• Business Analyst Training, Intellipaat

References

• Divyam Aggarwal, PhD – Manager- Operations Research, Optym USA Email: ******.********@*****.*** — Phone: +1-214-***-****

• Shivam Chamoli – Principal Software Engineer, Optym USA Email: ******.*******@*****.*** — Phone: +1-945-***-****

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