Nitisha Kondadhasula
512-***-**** ***********@*****.*** linkedin.com/in/nitisha-kondadhasula-41b854236
Professional Summary
Detailed-oriented and ISTQB-certified QA Analyst with 8+ years of experience in manual and mobile application testing across financial, banking, and investment domains. Proven track record of designing robust test plans, identifying high-impact defects, and contributing to the successful delivery of secure, user-friendly applications. Skilled in performing functional, regression, UAT, smoke, system integration, and end-to-end (E2E) testing within Agile and Waterfall frameworks. Proficient in cross-platform testing for web, desktop, and mobile apps.
Core Skills & Tools
Testing Types: Functional Testing, System Integration Testing (SIT), Regression Testing, Smoke Testing, User Acceptance Testing (UAT), Production Acceptance Testing (PAT), End-to-End(E2E) Testing
Mobile Testing: Manual Testing for Android and iOS apps (Real Devices and Emulators), Mobile Compatibility Testing, UI/UX Validation
Tools & Platforms: JIRA, HP ALM, Confluence, Git, Android Studio, SQL, XML, Oracle, Notepad++, Toad, DesertRose, AbInitio, PUTTY, Microsoft Office
Development Methodologies: Agile (Scrum), Waterfall
Operating Systems: Windows, UNIX
Professional Experience
Broadridge Financial Services – Toronto, Canada
QA Consultant Jan 2020 – Nov 2023
Designed and executed over 300 test cases per sprint for desktop and web-based financial platforms, leading to a 35% reduction in production defects.
Conducted functional and end-to-end testing for web application used by U.S. and Canadian financial clients, identifying over 75 critical issues pre-production.
Created detailed test plans and test scenarios from business requirements in HP ALM; collaborated with Product Owners during Agile ceremonies to define test priorities and test estimates.
Maintained QA metrics and documentation in Confluence, ensuring full transparency and alignment with sprint deliverables.
Collaborated with cross-functional teams to resolve issues quickly, improving bug resolution turnaround by 20% using JIRA.
Citi Bank – Chennai, India
Test Engineer Aug 2017 – Nov 2019
Reviewed and designed test scenarios for large-scale financial systems, contributing to 90%+ test coverage across core modules.
Designed and executed 300+ test cases for ETL and data validation testing in the CITI KYC NAM CARDS project.
Validated source-to-target data flows across multiple systems, ensuring a 25% improvement in data quality and compliance.
Developed a reusable functional framework document to support test automation efforts for the Data Quality Platform.
Logged and triaged 150+ defects in HP ALM; participated in daily triage meetings to expedite issue resolution and reduce release delays.
Franklin Templeton Investments – Chennai, India
Test Engineer Jul 2016 – Aug 2017
Executed test cases on mobile devices (iOS and Android) and emulators, identifying 50+ mobile UI/UX issues prior to launch.
Led E2E testing for investment modules (e.g., SIP plans, Equity funds), dashboards and payment gateways ensuring 100% coverage of business-critical flows.
Logged issues in JIRA and HP ALM, maintaining regression test suites for multiple releases; Validated transactional emails and PDFs for investment confirmation.
Used DesertRose backend tool to validate batch processing, ensuring data consistency and successful transactions.
TD Bank – Toronto, Canada
QA Test Analyst Apr 2015 – May 2016
Designed and executed data validation tests that improved the accuracy of XML data across 5 business units by 15%.
Led test environment configuration and batch test runs across SIT, BAT, and UAT environments, accelerating test readiness cycles and reducing QA setup delays by 30%.
Investigated system and log errors to proactively identify recurring failures and reduce regression defect rate by 20%.
Acted as the primary point of contact for offshore QA coordination, ensuring efficient knowledge transfer and issue resolution.
Education
Bachelor of Engineering in Electronics and Communication
Jawaharlal Nehru Technological University, Hyderabad – India
Certification
ISTQB Certified Tester (Since 2014)