Client Relations Executive Assistant

Vanessa Persaud

Stockbridge,GA ***** *******.*********@*****.***

Professional Summary

Business coordinator with experience across logistics, healthcare, aviation, and corporate services. Skilled in streamlining operations, improving customer satisfaction, and supporting organizational goals through reporting, training, and process optimization. Strong background in project management, client relations, and compliance with proven adaptability in fast-paced environments.

Core Skills

Business Operations • Project & Logistics Management • Client Relations • Training & Staff Development • Administrative Support • Compliance & Safety • Reporting & Analysis • Time Management

Experience

Business Coordinator FedEx 2018 – 2024

- Coordinated daily logistics and schedules to improve delivery efficiency and customer satisfaction.

- Served as primary client contact, resolving issues and supporting retention.

- Prepared performance reports and delivered insights to optimize processes.

- Sole certified trainer at terminal; conducted classes, road tests, and route training.

Pharmacy Technician Walgreens 2016 – 2018

- Filled and dispensed prescriptions with accuracy and compliance.

- Managed inventory and verified medication orders.

- Assisted patients with insurance claims and prescription inquiries.

Executive Assistant Greist Leigh & Co. 2000 – 2008

- Managed executive calendars, meetings, and travel arrangements.

- Drafted and proofread reports, presentations, and communications.

- Supported projects by preparing materials and tracking deadlines.

Private Pilot Pan Am Flight Academy 2002 – 2006

- Conducted pre-flight inspections and executed safe flight operations.

- Assisted with flight planning and coordinated training schedules.

- Maintained flight logs and compliance documentation.

Certifications & Training

- Certified FedEx Driver Trainer

- Private Pilot License (FAA)

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