Customer Service Complete Care

HARIMA MOMIN

**************@*****.*** Alpharetta, GA 404-***-****)

CAREER SUMMARY

Augusta University graduate seeking an internship in social work making use of strengths in patience and empathy. EDUCATION

WALDEN UNIVERSITY August 2024-present

Masters of Social Work

AUGUSTA UNIVERSITY Augusta, GA

Bachelor of Science in Psychology May 2024

GEORGIA STATE UNIVERSITY Alpharetta, GA

Associate of Health Science

SKILLS

• Knowledge of Google Docs and Google Slides Conversational ability in Gujrati, Intermediate PowerPoint/Word, Basic excel, communication, scheduling.

EXPERIENCE

GWINNETT COUNTY FREE SUMMER MEAL PROGRAM May 2020---Present

• Confidentiality of the families need conversation & refer them to right entity.

• Provided meals to families during the COVID-19 pandemic till present.

• Strong communication skills & empathy for needy. HOMENURSE (Next step care)

Caregiver November 2021 – 2023

Complete care notes based on what happens each day. Assist in duties such as hygiene, feeding food, giving medications, and handling doctors’ appointments. Answer monthly calls from provider

• Interact with provider effectively

• I received training on how to complete care notes.

• Recognized for communicating with provider honestly

• Helping elderly as per their need.

• Bedside manners follow effectively.

MANCHESTER AT MANSELL May 2016 to July 2016

● Answered calls and provided customer service to current residents. Put paperwork orders in proper place

● Organized paperwork orders before filing

● Received training on helping make excel sheets

● Recognized for organizing paperwork properly and being friendly to residents and co-workers MILESTONE ACHIEVEMENTS December 2nd, 2024-July 14, 2025 Registered Behavior Technician

● Providing therapy to kids with Autism

ACTIVITIES LEADERSHIP

AUGUSTA UNIVERSITY KINESIOLOGY CLUB May 2023 to May 2024 Member

● Attended events such as monthly meetings and canal walks

● Volunteered at an event sponsored by the Student Government Association AUGUSTA UNIVERSITY ACTIVE MINDS CLUB August 2023 to May 2024 Member

● Attended events such as the monthly meetings and tabeling events

● Spread awareness about the importance of mental health

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