Customer Service Client Relations

BRYANT ALVARADO

********.********@*****.*** 720-***-**** Centennial, CO

Summary

Dependable and results-driven professional with strong customer service, problem-solving, and organizational skills. Adept at learning new systems quickly, managing multiple priorities, and maintaining a calm, professional demeanor under pressure. Experienced in retail, logistics, team leadership, and client relations, with a proven ability to work collaboratively to meet challenging objectives. Skills

• Fluent in Spanish

• Time Management and Multitasking

• Team Collaboration and Leadership

• Adaptable and Quick Learner

• Data Management and Documentation

• Critical Thinking and Complex Problem Solving

• Organizational Skills and Attention to Detail

• Strong Communication

• Excellent Customer Service

• Microsoft Office & Computer Software Proficiency Experience

Retail Associate

Walmart – Highlands Ranch, CO August 2024 – August 2025

• Assist customers with locating products, answering questions, and providing a positive shopping experience.

• Stock shelves, organize displays, and maintain inventory accuracy.

• Ensure store operations and orders are processed, placed, and moved efficiently to meet daily goals.

• Follow safety protocols while handling merchandise and equipment.

• Collaborate with team members to meet store performance goals and maintain clean, organized work areas. Overnight Receiving Associate

American Furniture Warehouse – Parker, CO March 2022 – September 2023

• Compute shipping, storage, and demurrage charges using pricing tools and company systems.

• Scheduled large shipments, coordinated logistics, and allocated storage space for incoming items.

• Resolved shipping and receiving issues in compliance with corporate procedures.

• Operated forklifts, lift trucks, and hand trucks to move goods safely and efficiently.

• Investigated and corrected inventory discrepancies to ensure accurate recordkeeping.

• Maintained shipping supplied and determined optimal procedures, routes, and rates using vendor knowledge.

Moving Associate

Johnsons Moving – Centennial, CO February 2021 – September 2021

• Communicated directly with customers to understand moving needs and meet deadlines.

• Planned safe, efficient routes based on traffic patterns and weather conditions.

• Labeled and organized cargo to prevent delays and improve productivity.

• Loaded, unloaded, and secured items up to 400 lbs. to ensure safe transport.

• Verified job completion through customer walk-throughs and checklists. 0311 Infantry Rifleman

United States Marine Corps – Camp Pendleton South, CA June 2018 – February 2019

• Served as Fire Team Leader, Scout Team Leader, and Rifle Squad Leader in combat, training, and humanitarian operations.

• Conducted ground reconnaissance and provided tactical guidance to team members.

• Led training sessions on weapons systems, safety procedures, and mission readiness.

• Responded to emergencies, administered first aid, and coordinated medical evacuation when needed.

• Maintained physical readiness through rigorous training and system inspections. Restaurant Team Member

Noodles & Company – Centennial, CO September 2016 – May 2017

• Delivered outstanding customer service to high-volume clientele.

• Trained and mentored new employees on restaurant operations.

• Promoted menu items to increase sales and enhance customer experience.

• Resolved customer concerns promptly and courteously. Education and Training

Cherry Creek High School – Greenwood Village, CO

High School Diploma May 2018

Languages

• Spanish: Native/Bilingual Proficiency

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