Systems Administrator Support Engineer

Phet Mounsavath

Vancouver, WA ***** 360-***-**** ****.**********@*******.***

Systems Administrator

Highly experienced Network Hardware Validation Technician with more than years expertise in comprehensive network hardware validation, setup, and troubleshooting across diverse platforms (Linux, Ubuntu/RHEL, Windows).

Proficient in network protocols (IPv4/IPv6, TCP/UDP) and advanced testing tools including Netperf, Iperf, NTTTC, TCPDUMP, and Wireshark.

Adept at automating network testing and lab environments using Python, Bash, and Shell scripting, enhancing efficiency and accuracy.

Strong background in Ethernet/Linux device driver validation, bug reporting (HSD, Jira), technical documentation, and server hardware (HP, Dell, Supermicro).

Key Skills

Operating Systems: Linux (Ubuntu RHEL) MS Windows Server VMWare MSDOS

Networking Protocols: IPv4 IPv6 TCP UDP

Networking Tools: Netperf Iperf NTTTC TCPDUMP Wireshark Cisco/DELL/Mellanox Network Switches Routers

Scripting/Programming: Python Bash Shell Scripting C++ Java MSVB Assembly Language BASIC

Hardware: Intel Xeon/AMD Servers HP Dell Supermicro BIOS Ethernet Hardware USB 2.0/3.0

Validation & Testing: Network Hardware Validation Device Driver Validation Feature Compliance HSD Jira Bug Reporting MSWHQL testing

Software/Applications: MS Office Suite (Word Excel PowerPoint) Auto-Sketch

Languages: Lao (Fluent) Thai (Fluent)

Experience

Intel, Hillsboro, OR 2024 - 2025

Validation Technician

Supported customer engineering team as a validation technician for Intel Ethernet products (1Gb-200Gb), assisting major vendors including HPE, MSC, Cisco, and Lenovo.

Managed and resolved technical issues by processing HSD and Jira tickets, ensuring timely resolution for customer-reported issues.

Developed and implemented Python scripts to automate validation tests and configure networking hardware for Intel Xeon/AMD servers (Ubuntu/RHEL Linux, MS Windows), increasing lab efficiency.

Configured and maintained routers and network switches to facilitate product evaluation and rigorous testing scenarios.

Precision Castparts Corp. SSBO, Clackamas, OR 2023 - 2024

Investing Technician

Documented and improved work instructions and processes for Investing, Insulations, and Cleaning departments, streamlining operations.

Conducted procedural audits and certified departmental documentation for compliance and accuracy.

Create and update tech cards using the MS Words and Innovator software.

Improved efficiency in the Cleaning department by working with the operators to improve the floats on tech cards and process of gate removals.

Phet Mounsavath ****.**********@*******.*** Page 2

Intel, Hillsboro, OR 2021 - 2023

Engineering Technician

Led comprehensive feature compliance testing for Intel Ethernet products across diverse operating systems including MS Windows Servers, Linux, and VMWare.

Authored and submitted detailed bug reports using HSD, contributing to product quality and stability.

Developed and modified Bash and Python scripts, enhancing both manual and automated testing procedures for efficiency.

Configured and managed network switches from major vendors (Cisco, DELL, Mellanox) to support rigorous Ethernet product testing.

Performed MSWHQL testing to ensure USB 3.0/2.0 compliance for various products.

Micron Technology, Boise, ID 1993 - 2006

Engineering Technician

Progressed through various technical roles at Micron Technology, gaining diverse experience in manufacturing, architecture design testing, IT desktop administration, and CMOS imager engineering.

Education

Professional Certification

Portland State University, Portland, OR

Associate of Science in Electromechanical Technology

Idaho State University, Pocatello, ID

Relevant Coursework: Programming electromechanical logic controllers, electronic drafting, BASIC programming, Auto-Sketch, MSDOS.

Certifications

CompTIA A+ Certification

Microsoft Certified Professional (MCP)

CompTIA Security+

Cisco Certified Network Associate (CCNA)

Python Network Automation (Online Courses)

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