Customer Service Twin Falls
Resume:
Chrystal Akridge
208-***-**** **********@*****.*** Twin Falls, ID 83301
SUMMARY
Hardworking and reliable employee with extensive background in Customer Service Excellence! Works well alone or in Team setting
Open to criticism to grow.
Enthusiastic individual with professional communication, as well as Strong communicator and team player. Eaget to learn new processes to support overall organizational success. Hardworking and reliable employee with extensive background with One Fortune 500 company. Highly organized, proactive, and punctual.
SKILLS
Customer service Excellence
Vault/ Office work 1 year Experience
Cash handling
Inventory management
Team leadership
Pallet Jack operational
Time management
Written and verbal communication
Cash register operation
Cash handling expertise
Attention to detai
Work ethic
Ordering and stocking
EXPERIENCE
Cashier, Costco wholesale, August 1993-October 2024 Twin Falls, Idaho
Followed company security procedures for handling large sums of money. Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Assisted customers over the phone regarding store operations, product information.
• Safety trained every 6 months. Provided
Safe working/shopping environment.
• Inventory twice yearly. Post audit. And
Am an asset protector, ensuring all items
Rang up were accurate.
Front End Supervisor, Costco Wholesale Corp, August 1993-October 2024 Twin Falls, ID
Developed weekly reports detailing front-end activity, such as sales volume, number of transactions, average transaction size.
Organized staff schedules to maximize efficiency while minimizing labor costs. Coordinated with other departments to ensure smooth flow between receiving goods, stocking shelves, check out process.
Responsible for opening and closing warehouse being showtime ready. Responsible for 30+ employees, leading by example. Giving breaks on time while having adequate staffing on registers.
Coaching employees on member service.
Writing/executing yearly reviews.
Working as a team. If one lacks, we all lack too.
Processed returns and exchanges according to company policies. Assisted management team in developing operational strategies that improved overall store performance.
Provided excellent customer service by assisting members with their needs or inquiries. Maintained accurate records of inventory, sales, and employees. Implemented procedures to reduce shrinkage and increase profitability of the department. Performed daily audits on registers and safe counts to verify accuracy of funds on hand. Business Delivery Supervisor, Costco Wholesale, August 1993-October 2024 Daily audit of Cigarette inventory.
Hands on leading by preparing, ringing, pallet shrink wrapped, and truck ready beside my employees.
Daily reports to Warehouse.
Employee written/executed yearly reviews.
Provided a Safe working environment for employees. Assisted other depts in any area of the Warehouse. Spoke with busdaily about upcoming or ongoing orders. Provided outstanding member service.
Developed and implemented strategies to ensure successful delivery of business objectives. Ensured compliance with industry standards, regulations, policies and procedures throughout the duration of each delivery.
Scheduler for 30+ Employees, Costco Wholesale Corp, August 1993-October 2024 Twin Falls, ID
Worked closely with managers to prioritize tasks according to importance and urgency levels. Resolved scheduling disputes between dept.
Performed data entry into computer systems for tracking purposes. Organized, reviewed, declined, or scheduled all time off requests for 30+ employees. Gave positive feedback to employees on any and all complaints regarding their schedule. Looked to other depts for staffing time off.
Coordinated with other departments regarding resources needed for specific scheduling for their time offs.
Vault /Office Worker, Costco wholesale, August 1993-October 2024 Twin falls, ID
Maintained a professional demeanor while interacting with internal and external customers via phone or email.
Maintain large amounts of cash flow
Reports daily.
EDUCATION AND TRAINING
Arroyo High School, San Lorenzo CA June 1991
ACCOMPLISHMENTS
Presidents award Costco Wholesale. Saving an employee's life. Numerous positive member comments.
Costco University leadership training
TO VERIFY EMPLOYMENT AT COSTCO WHOLESALE
208-***-****~ Front End Manager~Alex Serrano or now Tire shop Supervisor Kenny Roper
Contact this candidate