Customer Service Sales Associate

Janeira Evangelista

Sales Associate (** years old)

*** ********* **. ****** ** 07104

551-***-****

Janeira.m. ***@*****.***

PROFESSIONAL SUMMARY

Sales associate with 4 years of experience in the retail industry. Skilled in using point of sales systems to efficiently process transactions and manage inventory. Strong communicator with excellent analytical thinking and attention to detail. Able to effectively engage with customers and provide exceptional service. Committed to driving sales and achieving targets for the success of the company.

KEY COMPETENCIES

Customer service sales target achievement

Analytical thinking

Inventory

Health and safety compliance

Time management

Adjusting quickly to new procedures

Handling escalated complaints professionally

PROFESSIONAL EXPERIENCE

smash Burger Supervisor 989 Bloomfield Ave

Oct, 2019 - Aug, 2023

• Developed and trained new hires

• Managed time and scheduling

• Demonstrated adaptability

• Implement and maintain a strong focus on customer service to ensure customer satisfaction and loyalty. This

• includes training and coaching team members on delivering exceptional service and resolving customer

• complaints in a timely and satisfactory manner.

• Implement customer service initiatives to ensure a positive dining experience for all customers and increase

• customer satisfaction ratings.

• Ensure compliance with health and safety regulations by regularly inspecting work areas and equipment,

• identifying potential hazards, and addressing them promptly.

EDUCATION

Barringer High School Newark

Sep, 2017 - Jun,2021

• Graduated with Honors

• Made it to the top 10 student with the highest

LANGUAGES

• English (experienced)

• Spanish (basic proficiency)

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