VoIP Technician, VoIP User Trainer, Network Admin, Adjunct Instructor

Paul Scowcroft

***** ****** ***** **. ********, TN 37341

Cell - 423-***-****

**********@*****.***

PERSONAL

23+ years of experience with 9 years in supervisory capacity

Loyalty, honor and integrity are paramount.

Ambitious, reliable, willing to learn, committed to being a supportive, dependable team player

Excellent written and verbal communication skills

WORK EXPERIENCE

2/2016 – 8/2025 – Senior VoIP Technician/System Trainer - Signal Voice and Data - Chattanooga, TN

Installation and site assessment/design/prep/cabling for Zultys VoIP Telephone Systems (Certified)

Ubiquity Enterprise Wireless assessments/design and installation

Design and installation of structured cabling projects including racks, components, equipment including configuration as needed.

2/2013 – 2/2016 – Vice President/Partner - Ameritel Voice and Data - Chattanooga, TN

Oversee and direct all data/networking/managed services and related projects

Installation of and site prep for Star2Star and Allworx VoIP Telephone Systems (Certified in both)

Research and develop verticals within our products and services to enhancing our offerings

Assessment, design, and installation of TCP/IP and VoIP technologies, wireless technologies

Install/maintain servers, PC’s, network appliances, software etc. as

Install wall jacks, structured cabling, racks and components

2/1/2010 – 2/2013 – Network Administrator/Adjunct Instructor - Chattanooga College, Chattanooga TN

Network Administrator, and adjunct instructor for night classes including CompTIA A+. Net+, Sec+, Cobit 4.0, MS Project 2010, MS Excel 2010, and Cisco ICND1 and ICND2 (CCNA exam)

Troubleshooting and maintain servers, workstations, network appliances and classroom technologies, mail servers, web servers, database servers and Firewall configurations. (AD/DNS/DHCP)

Set up, install and run Prometric and Pearson-Vue Testing centers as Test Center Administrator

10/3/2006 - 2/1/2010 - Director of Technology - Signal Voice and Data - Chattanooga, TN

Installation of Cisco/Allworx/ShoreTel VoIP Telephone Systems

Assessment and Implementation of TCP/IP technologies

Troubleshooting and maintain servers, client machines and network appliances, servers etc.

Wireless 802.11x assessments and installations

Structured cabling, software, hardware installs, updates and upgrades

10/10/2004 - 10/3/2006 - I.T. Project Manager – CTC Technologies - Chattanooga, TN

Direct installs of software, hardware updates and upgrades

Structured cabling, racks, components and equipment

Active directory utilization and Maintenance in both MS 2000 and 2003 server environments Specializing in wireless A/B/G implementation

Troubleshoot and maintain multi-client dynamic IT environments

Remain knowledgeable in current technologies and implementations

Hotel Guests Help Desk supervisor for 120 hotels nationwide

Training Manager / Project Foreman for all Sub-contracted work

Assembled, trained and managed an installation/survey team for multiple national restaurant chains.

Certifications/Training

Zultys VoIP, Start2Star VoIP, Allworx VoIP, WatchGuard Fire Ware Pro, Microsoft MCTS (Server 2008/2012), IT-STRATA, Cobit 4.1, A+, Network+ and MS Windows 7 (70-680–70-685), Prometric and Pearson-Vue Test Center Administrator

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Professional References

• Chris Gailmard – Signal Voice and Data - Chattanooga, Tennessee - 423-***-****

• John Stutz - AT&T - Chattanooga, Tennessee - 423-***-****

• William Fix - Hope Bonding – Chattanooga, Tennessee - 423-***-****

Contact this candidate