Customer Service Relationship Manager
Resume:
Gandu Venkateshwarlu
Banking and Financial Services, IT Services
Warangal, Telangana 506001
*****.*******@*****.***
S/O, Sampath
Ghanpur Mulugu, Jayashankar Bhupalpally,
Warangal, Telangana - 506345.
.
• To be associated with a reputed organization which can provide me with a dynamic work sphere to bring out my inherent talents to use and develop my aptitude to further the organization objective and also enhance my skills in the process, quickly learn new Technology.
.
• Willing to relocate: Warangal - Telangana, Karimnagar - Telangana, Hyderabad - Telangana. Personal Details
Date of Birth: 1992-06-06
Eligible to work in: India
Highest Career Level:
Industry: Accounting, Analytics, Banking & Finance, Business Operations, Customer Service, IT Operations & Helpdesk, Information Design & Documentation, Insurance, KPO, Research, Analytics, Total years of experience:
Work Experience
Sr. Relationship Manager
Max Life Insurance - Warangal, Telangana
As a Relationship Manager Manage our Channel partners to business development for life insurance. my roles Application process and customer service, operations, Relationship with our partners and service. KYC & Documentation for application processes.
Assistant Manager-2
ICICI Bank Ltd - Warangal, Telangana
August 2022 to January 2023
As a Relationship Manager in Branch banking department and Services. Worked on Branch banking operations, Transactions, Insurance and Investment, Customer service and Assets Loans Service in bank. Achieve to sales and Business Development for Relationship with Bank customers. Customer support services and KYC & Documentation for application processes. 7
5+ years experience
• Permanent Address:
H.no: 5-37, BaswarajPalli,
Management, Marketing, Quality Assurance, Retail, Sales, IT-Technology March 2023 to September 2024
Years
.
Relationship Manager
Star Union Dai-ichi Life Insurance - Warangal, Telangana November 2020 to October 2021
SUD Life insurance is partner of Union bank of India and Bank of India as a Bancassurance sector. As a Relationship manager provide insurance and loan Services to bank customers. Worked in Customer service and Operations, verify Customer KYC& Documents for application Service and Application processor.
Senior Officer
IDFC FIRST BANK LTD - Warangal, Telangana
October 2019 to August 2020
My Senior Officer role is Branch Banking and Customer service in CASA accounts for business development like Simple Investment Plans and Mutual funds, Insurance and Loans, Investment and Funding. Worked on document Verification, KYC analyst and Branch Operations. Customer Service Executive
Weizmann Forex ltd - Hyderabad, Telangana
November 2018 to August 2019
currency. Monthly business target and take responsible to handle cash counters, Customers and Service Operations as a Customer Executive in Shamshabad Airport Hyderabad. Senior Sales Officer
Indiabulls Housing Finance Ltd - Warangal, Telangana February 2017 to October 2018
Responsible as Senior Sales Officer to achieve team sales target & planning to source Customers. Developing monthly sales plans and follow up the loan required customers. Sales Operations, Maintenance of the applicant database and Analysis applicants financial statues, Credit and verify KYC and Property documentation for Housing, LAP, Mortgage Loans.
.
Education
Bachelor's in Computer Science and in Engineering
SBIT Engineering College - JNTU - Warangal, Telangana June 2009 to April 2013
Higher Secondary(12th Pass) in Education
Swantha Vidhyaranya Junior College - Warangal, Telangana June 2007 to April 2009
School (10th Pass) in Education
Sri Nethaji High School - Warangal, Telangana
June 2006 to March 2007
Role,Responsibilities Handel to Sales and cash counter. Foreign currency exchange and transfer to Indian Skills / IT Skills
• Bank and Finance service Operations
• IT Services and support
• Financial Management and Back office
• Kpo Operations & Technical Support
• Operating Systems: Windows XP/7/8, Packages: MS Office Tools
• Customer service & Relationship management.
• KYC & Documentation Analyst
• Application processor and Support Service
• Branch banking services
• Team work and leadership Management
• Sales And Business Development
Languages
• Telugu - Native
• English - Fluent
• Hindi - Intermediate
Additional Information
• Current Location: Warangal,Telangana.
• Marital Status : Unmarried
• Current CTC : 4.50 LPA
• Iam available to start immediately.
.
.
• Date :
• Place :
• Service, Operations, Portfolio Managment
• Insurance sales and Service
• Investment banking
• Loans and Services - HL, PL, VL
. CRM & AML Management
Regards,
Gandu Venkateshwarlu.
Contact this candidate