Administrative Support Data Entry

Rajalakshmi Sutherson

San Antonio, TX +1-210-***-**** **********@*****.***

Summary

Customer-focused and adaptable professional with a strong background in education, administration, and IT. Skilled in delivering responsive support, managing front-office operations, and ensuring client satisfaction. Proven ability to learn new systems and assignments quickly, communicate effectively, and thrive in fast-paced environments. Passionate about helping customers and contributing to team success. Skills

• Customer Service Call Center Operations Multitasking

• Communication Problem-Solving Team Collaboration

• CRM Systems Administrative Support Data Entry

• MS Office Tools (Word, Excel, Outlook, PowerPoint)

• Software: C, C++, C#, .NET, MSSQL, VB, HTML Windows, Linux Experience

• Northside Independent School District (NISD), San Antonio, TX Substitute Teacher & Front Office Assistant Apr 2023 – Present

• Manage classrooms and ensure a positive learning environment.

• Provide administrative support in attendance, scheduling, and communication.

• Completed STEDI Special Education Course.

• Lenovo India Pvt. Ltd., Puducherry, India

Product Development & Quality Associate Nov 2011 – Dec 2012

• Delivered high-quality support in product development and customer-facing quality assurance processes.

• Conducted detailed inspections and resolved issues, ensuring customer satisfaction and adherence to standards.

• Communicated effectively with cross-functional teams to address client needs and improve service delivery.

• Demonstrated attention to detail and responsiveness in a fast-paced, results-driven environment.

Education

M.Sc. Information Technology 2010 – 2012 83%

BCA (Bachelor of Computer Applications) 2006 – 2009 72% Certifications

• Administrative Assistant

• CRM

• Typewriting (Distinction with 35 WPM)

• DTP

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