Power Platform Architect

KISHORE KUMAR SERALA

508-***-**** *******.*****@*****.*** https://www.linkedin.com/in/kishore-k-8a6566155/

PROFESSIONAL SUMMARY

Strategic and results-oriented Power Platform Architect with 14+ years of progressive experience designing and delivering enterprise-grade, secure, and scalable cloud solutions across federal and commercial sectors. Expert in leveraging the Microsoft Power Platform (Power Apps [Canvas & Model-Driven, PCF], Power Automate, Power Pages, Power BI, Power FX, Dataverse) and Dynamics 365 to modernize legacy systems and develop resilient, low-code / pro-code hybrid applications.

Proficient in cloud computing (Azure), CI/CD, and modern software design patterns, with hands-on delivery of DevOps pipelines using Azure DevOps, Git, and GitHub, including branching strategies, automated testing, and deployment automation. Experienced in designing scalable data models using SharePoint lists/libraries, SQL Server, Dataverse, and NoSQL, with a deep understanding of RBAC, authentication/authorization (OAuth, Azure AD, B2C), and DLP policies.

Proven ability to collaborate with SMEs and stakeholders across departments to drive effective requirement gathering, process mapping (Visio), and delivery of business-critical applications. Demonstrates expertise in change management, Agile methodologies, and aligning technical solutions with evolving business goals.

Proficient in building secure integrations with external systems via REST APIs, Microsoft Graph API, and custom connectors, as well as developing middleware using Azure Functions, PowerShell, and Python. Passionate about innovation and AI integration, applying Copilot, AI Builder, Power Virtual Agents, and Azure Cognitive Services, with hands-on experience in prompt engineering and LLM integration using Azure OpenAI.

SKILLS & QUALIFICATIONS

Microsoft Power Platform, Power Automate, PCF, C#, Azure, CI/CD, Databases, Low-Code Development, Cloud Computing, Data Modeling, Security Frameworks, API Development, DevOps, Agile, Azure Databricks, Delta Lake, Azure Synapse, GitHub, JavaScript, Python, Monitoring, Debugging, Root Cause Analysis, High Availability, Disaster Recovery, Architecture Design.

PROFESSIONAL EXPERIENCE

U.S. Department of Veterans Affairs – Power Platform Architect July 2022 – Present

At the U.S. Department of Veterans Affairs, I led the enterprise architecture and governance of the Microsoft Power Platform, enabling secure, scalable, and Section 508-compliant solutions for over 45,000 users across multiple business units. I implemented the Power Platform Center of Excellence (CoE) toolkit and established end-to-end Application Lifecycle Management (ALM) pipelines using Azure DevOps, Git, and GitHub, ensuring robust CI/CD practices.

I architected and delivered enterprise-grade applications using Power Apps (Canvas, Model-Driven, and PCF controls), Power FX, Dataverse, and Dynamics 365 CE, integrating with SQL Server, NoSQL, SharePoint Lists/Libraries, REST APIs, Microsoft Graph API, and custom middleware via Azure Functions, PowerShell, and JavaScript.

I exposed PowerShell automation scripts as secure REST APIs aligned with enterprise API governance, authentication protocols (OAuth, Azure AD, B2C), and RBAC enforcement. My responsibilities included developing custom PCF controls, building Power Automate flows, and designing Power Pages with Liquid templates and responsive UI components using HTML5, CSS3, Bootstrap, jQuery, and AJAX.

I enforced Data Loss Prevention (DLP) policies and configured environment-level security to support enterprise compliance. I applied Copilot, AI Builder, and Adaptive Cards to deliver AI-powered automation, improving both employee efficiency and citizen engagement.

Collaborating cross-functionally with enterprise architects, cybersecurity, and product teams, I defined strategic platform roadmaps, standardized low-code development via training and governance, and led requirement gathering, process mapping (using Visio), and change management initiatives to accelerate Power Platform adoption across the organization.

Key Contributions:

Established CoE, standardizing governance, environment strategy, Data Loss Prevention (DLP) policies, and adoption frameworks for 45,000+ users.

Implemented ALM pipelines with automated build/release, branch policies, gated approvals, and test automation for Power Apps, Power Pages, and Dynamics 365 solutions.

Applied Master Data Management (MDM) principles to maintain data consistency and integrity across Dataverse and integrated systems.

Delivered 15+ ADA/Section 508-compliant self-service portals using Power Pages, Liquid templates, Dataverse, and Azure AD B2C for scalable, accessible Veteran services.

Integrated Dynamics 365 CE with SAP, SQL Server, Azure Bot Framework, and payment gateways using REST APIs, Microsoft Graph, and JavaScript middleware.

Developed Python and PowerShell automation scripts exposed as secure REST APIs, enabling real-time orchestration and administrative automation compliant with enterprise security protocols.

Built custom PCF controls, Power Automate workflows, and responsive UI components (HTML5, CSS3, Bootstrap, jQuery) to optimize processes and ensure seamless data exchange across systems.

Leveraged AI Builder, Copilot, and Adaptive Cards to enhance automation, reduce manual effort, and improve employee and citizen engagement.

Designed multi-tenant SaaS applications using Power Apps Portals and Azure B2C with RBAC, authentication/authorization, and enterprise-grade security.

Developed and maintained custom web resources and script-based UI enhancements within Dynamics 365 and Power Pages, aligned with branding and accessibility standards.

Collaborated cross-functionally with enterprise architects, cybersecurity, and product teams to define digital transformation roadmaps, integration strategies, and platform governance.

Provided technical leadership on cloud-first architecture, CI/CD pipelines, infrastructure design, and SaaS-to-legacy integration using Python and JavaScript.

Conducted root cause analysis and debugging for complex Power Platform and Azure integrations using telemetry scripts, log analytics, and modern debugging tools.

Designed data integration pipelines using Azure Databricks and Delta Lake to transform and unify structured and unstructured datasets for Power Platform applications and enterprise analytics.

Integrated Azure Synapse Analytics with Power BI and Dataverse to deliver real-time dashboards and advanced reporting capabilities for 45,000+ users.

Judicial Council of California – Power Platform Architect Dec 2021 – July 2022

As a Power Platform Architect, I spearheaded the modernization of legacy workflows by migrating InfoPath and Nintex-based solutions to the Microsoft Power Platform, primarily using Power Apps (Canvas, Model-Driven, and PCF controls). I delivered secure, scalable, and user-friendly applications fully integrated with Microsoft 365, including Teams, SharePoint Online, and Outlook.

I enhanced user experience with advanced JavaScript (Node.js) scripting and custom connectors, and designed data-centric model-driven apps leveraging Dataverse, driving end-to-end automation with Power Automate, Power BI, and embedded governance controls. I utilized Power FX expressions to implement complex logic within apps and flows.

To streamline system integration, I developed secure, reusable RESTful APIs using .NET, Azure Functions, PowerShell, JavaScript, and built custom Python-based middleware for real-time, compliant data orchestration across platforms. I applied Copilot, AI Builder, and Adaptive Cards to introduce AI-driven automation, enabling real-time collaboration in Power Apps and Teams, significantly boosting productivity and engagement.

I led the implementation of CI/CD pipelines using Azure DevOps and GitHub, including version control, test automation (Python-based), and deployment for Power Platform components. I facilitated requirement gathering and process mapping using Visio, translating business needs into technical solutions.

To support long-term adoption, I led user training, created comprehensive documentation, and executed change management strategies, fostering buy-in and sustainable use of the platform across departments. Leveraged Azure Databricks and Delta Lake to centralize operational data, enabling seamless integrations with Power Apps, Power Automate, and custom APIs. Streamlined reporting and analytics by connecting Synapse Analytics to Power BI, providing actionable insights and interactive dashboards for leadership teams.

Envision Physician Services – Sr. SharePoint/PowerApps Lead Oct 2018 – Dec 2021 Plantation, FL

Transformed 30+ legacy forms to scalable Power Platform applications, especially Canvas apps, enhancing process efficiency and compliance across departments.

Integrated payment gateways within Power Pages, ensuring secure transactions while improving user experience across self-service portals.

Northwestern Mutual – Sr. PowerApps Developer Mar 2018 – Oct 2018 Milwaukee, WI

Migrated and automated legacy InfoPath workflows by designing Power Automate flows and SharePoint Designer workflows, significantly reducing manual processes and improving operational efficiency.

Applied Agile best practices to quickly deliver prototypes, gather feedback, and iterate enhancements for mission-critical Power Automate workflows.

Developed custom Power Apps to modernize departmental applications, integrating with SharePoint Online, SQL Server, and REST APIs to deliver scalable, user-friendly solutions.

Collaborated with business stakeholders to analyze requirements and create workflow blueprints, ensuring alignment with compliance and operational needs.

Implemented role-based security models and governance controls to protect sensitive data and maintain adherence to enterprise policies.

Provided knowledge transfer and training sessions for internal teams to promote platform adoption and sustainable solution management.

New York State Dept. of Health (DOH) & New York State Energy R&D Authority (NYSERDA) –

SharePoint Architect Jun 2015 – Mar 2018 Albany, NY

Led large-scale migrations of legacy Lotus Notes applications to SharePoint Online using Quest migration tools, ensuring minimal downtime, complete data integrity, and full compliance with state security policies.

Designed and implemented modern, scalable SharePoint architectures to support enterprise collaboration, workflow automation, and secure content management.

Developed custom PowerShell scripts for the N.Y.S. Department of Education to automate site provisioning, permissions management, and migration validation, reducing manual workloads by 40%.

Built custom web parts and workflows using Visual Studio and SharePoint Designer, improving process efficiency and user experience across multiple departments.

UnitedHealth Group – SharePoint Admin May 2009 – Feb 2014

Developed and deployed web parts via Visual Studio; maintained site backups and user roles via PowerShell.

EDUCATION

Master’s degree in information technology GPA: 3.8 Southern New Hampshire University (SNHU)

CERTIFICATION

PL-400: Microsoft Certified: Power Platform Developer Associate

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