It Specialist High School
Resume:
NICHOL A. MOORE-WILLIAMS
Waldorf, MD 20603
********.**@*****.*** LinkedIn/Nichol-Moore-Williams
OBJECTIVE:
Innovative, knowledgeable, and inquisitive employee, seeking to obtain a position that continuously display the qualities of a great innovator and team player. One to maintain as a proficient learner, hard worker, and dependable employee.
EDUCATION:
University of Tennessee, Memphis Bachelor’s Degree ~ 2006
Major: Accounting/IT Technical
Memphis Catholic High School Graduate ~ 1996
EXPERIENCE:
February/1998 ~ Currently IT Specialist ~Systems Analysis Applications
Department of Treasury/IRS 5000 Ellin Road Lanham, MD
Supervisor: Brian Rossell
Applications Software projects for Automated Lien System (ALS) ENTITY analyst and head software tester, read system code, install, help business partners analyze enhance existing/future architecture to maintain software & hardware – while controlling current versions in use and future releases.
Verify, documenting the physical configuration of the systems while maintaining – navigating thru the different requirements which are drawn on the latest Business Process Models.
Complete knowledge of the full testing life cycle for One SDLC on all projects with the included scope, approach, and range for implementation into production.
Demonstrate knowledge of system requirements and techniques in carrying out project assignments via UWR (Unified Work Request) system, EWM (Engineering Workflow Management) system, program managers and business customers’ requests that can be consisting of several related tasks, such as in the case of development of modifications to parts of a system based on detailed process models
Provide advice to assist management, program managers, business customers, development, executives, and business customers on large/local problem to troubleshoot complex problems and while supporting in a manner that minimizes interruptions on customer's ability to carry out critical business activities.
Well communicated findings along with recommendations verbally and written professional in respectful manner for management, -includes Executives, Branch, Chiefs, Leads and fellow unit coworkers across the branch.
February/1998 ~ 2022 IT Specialist ~Systems Tester Technical
Department of Treasury/IRS 5000 Ellin Road Lanham, MD
Supervisor: Prem Nagireddy
Lead projects (Currently Taxpayer Delinquency Investigation{TDI}Analysis & PINEX (Penalties and/or Interest):Batch Programs) to install and maintain software & hardware, controlling current versions in use and future releases, and documenting the physical configuration of the system.
Testing Batch program systems thru IDRS (Integrated Data Retrieval System) & while using all of SAT Testing Environment Systems with documenting progress & program issues thru Rational Test Management Solution (RADM) & loading documents and findings within main GAO compliance DocIT repository.
Working closely with Developers (Development) to maintain the system and point out any discrepancies if there's a discovered problem within the code of a program.
Knowledgeable of system requirements and techniques in carrying out project assignments via UWR (unified work request), business customer, or development's request that can be consisting of several related tasks, such as in the case of development of modifications to parts of a system based on detailed directions provided. Optimize the functionality of networks and systems using performance and tuning tools and techniques.
Identify and mitigate security vulnerabilities and risks, and while maintain server integrity and availability. Also, provide advice to assist management, business customers, development, and production customers on large/local problem to troubleshoot complex problems and while supporting in a manner that minimizes interruptions on customer's ability to carry out critical business activities.
Maintain organization while making sure of accuracy and relevance of information to well communicate findings and recommendations verbally and written professional and respectful manner for management,-includes Executives, Branch, Chiefs, Leads and fellow unit coworkers across the branch.
JOB-RELATED TRAINING:
Completed successfully graduated from Java Programming certificate mandated course requirements and industry projects held from Simply Learn; Issued: March 20, 2023.
Relevant Coursework, Licenses and Certifications: Accounting 2010, 2020, 3110, & 3120. Oral Communications. Cost Accounting 3310. Information Systems 2749 & 2755. Federal Income Tax 3510 & 4520. Business Statistics 3711. Accounting Systems 4020. Business Finance 3410. Accounting Audit 4240.
REFERENCES:
References available upon request.
Contact this candidate