Customer Service Representative

Isang Idaraobong Edet

Phone: +***-706-***-****

Email: *********@*******.***

LinkedIn: https://www.linkedin.com/in/ideeisang/

CONTACT

Generated leads through online research and networking Conducted cold calls and messaging for appointment setting Carried out product-demonstration to health-care professionals. Positioned as point of contact for sales closure

PROFESSIONAL

EXPERIENCE

Surgical Product Representative 2024 - 2025

Lithosmed Limited

Structural Site Engineer 2023 - 2024

Grid Designs Limited - World Bank Assisted

Collaborated with contractor’s site engineer to ensure smooth project execution. Conducted regular site inspection to verify with quality standards and execution. Regular report writing to Resident Engineer on progress of project execution. Sales

Customer Service

Active Listening/Research Analysis

Facebook Ad Management

Copywriting

Voice-Acting

SKILLS

Referrizer

Appointment Setter 2025

Perform 200 + cold calls daily using a lead list in order to qualify potential customers and increase sales

Administrations Intern 2025

Coordinate communication throughout the business

Maintain records and records repository

Supervise customer enrollment process

Prepare periodic reports

Olare Learning Institute

EDUCATION B.Eng Civil Engineering Landmark University 2016 - 2021 Graduated with C.G.P.A 4.17/5.0

Professional Diploma in Social Media Management and Advertising Certification - 2025 Digital Marketing Skill Institute

CERTIFICATES

SOFTWARE SKILLS GoHigh Level

Canva

MS Office

Google Docs

Facebook Ad Manager

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VOLUNTARY Asst. Public Relations Officer (A.C.E.S) Landmark University 2017-2019

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