It Support Technician
Resume:
CURRICULUM VITAE OF
BAKANG MOGOELELWA
Private Bag x25 Braamfontein, 2017. Cell phone number: 079******* / 073******* Email Address: ********@*****.***
PERSONAL SUMMARY
A successful Cisco Certified Network Associate with extensive analytical and software experience of investigating and diagnosing network problem and also knowledge of IT hardware and operating systems, especially Windows, Manage user accounts/ profile using Active Directory. Multi-talented with good all- round technical skills and the ability to develop and maintain close working relationships with other support and development teams. Having the personal drive required to deliver a service that exceeds the expectations of colleagues and end users through a positive, well organised and structured work ethic. Looking for a career advancement opportunity with a company that will challenge my problem solving skills and allow me to develop my knowledge & potential.
AREAS OF EXPERTISE
Strong organizational
Skills.
Presentation skills.
Communication skills.
Self motivated and
efficient.
Interpersonal skills.
Highly numerate and analytical.
Good at solving problems.
Can work in a team and also as an
individual.
EDUCATION
Matriculated from: Lobatse Senior Secondary School Year: 2003
Subjects completed: English, Setswana, Mathematics, Agriculture, Commerce, Science (Biology, Chemistry and Physics), Development Studies. ACADEMIC
1. Institution: The Graduate Institute of South Africa Year Completed: 2021
Certificate Obtained: Huawei Cloud Computing
2. Institution: Nil Data SA
Year Completed: 2018
Certificate Obtained:Cisco Networking: On-Premise and Cloud Solutions (Meraki) 3. Institution: Sci-Bono Discovery Centre ICT Academy Year Completed: 2016
Certificate Obtained: Cisco Certified Network Associate (CCNA) 4. Institution: Quaphix (EOH Company)
Year Completed: 2014-2015
Certificate Obtained National Certificate, Information Technology, System Support NQF Level 5 5. Institution: NCC Education
Year Completed: 2010-2011
Certificate Obtained: International Diploma in Computer Studies 6. Institution: City & Guilds
Year Completed: 2006-2007
Certificate Obtained: Computer Operations
PERSONAL INFORMATION
Name: Bakang
Surname: Mogoelelwa
Nationality: South African
ID Number: 840**********
Language: English
Home Language: Setswana
Gender: Male
Driver’s License: Code 10/C1
CAREER HISTORY
Company Name: Maktechict
Duration of Employment: April 2018 to February 2020 Position Held: Network Engineer
Duties:
Asset tagging
Prepare configuration templates
Preparation and installation of switches
Configure switches
Company Name: Dimension Data
Duration of Employment: May 2016 to December 2016
Position Held: Network Engineer Security
Duties:
Check If Symantec Server is updated with Latest Definition File
Check Symantec Services are running on the Server
Check Non-Compliant Systems - Update Content
Check Daily Reports
Reason for leaving: Contract
Company Name: EOH Company
Duration of Employment: 2014 to 2015
Position Held: IT Technician
Duties:
Installing of new computer equipment, printer, peripherals and software
Maintenance of computer hardware and software
Manage user accounts/ profile using Active Directory
Track and eliminate virus infections
Provide desktop support to end users
Reason for leaving: Contract
REFERENCES
1. Company: Maktechict
Referee Name: George Makume
Referee designation: Manager
E-Mail: ******.******@**********.**.**
Contact telephone number: 082-***-****
2. Company: Dimension Data
Referee Name: Darren Ford
Referee designation: COE Lead: Security
E-Mail: ******.****@*************.***
Contact telephone number: (011-***-****
3. Company: Department of Public Works
Referee Name: Moses Nethononda
Referee designation: Senior IT Technician
E-Mail: *****.**********@***.***.**
Contact telephone number: (011-***-****
4. Company: EOH
Referee Name: Prebash Dhaver
Referee designation: Workplace Support C0-ordinator E-Mail: *********@*******.**.**
Contact telephone number: (011-***-****
Contact this candidate