Los Angeles Sales Director
Resume:
EMPLOYMENT HISTORY
Owner/Operator, South Bay SOULBILE, Los Angeles, CA
• Established and currently manage a high-revenue luxury chauffeur service, providing premium lifestyle and transportation solutions to a sophisticated Los Angeles clientele.
• Spearheaded branding, advertising, and marketing initiatives to position the company as a leader in the competitive rideshare industry.
• Designed and implemented front-end and back-end web development for the company’s digital platform, ensuring a seamless and user-friendly experience.
• Developed deep industry expertise while driving consistent revenue growth and cultivating a loyal customer base.
• Recognized as a trusted and respected figure in the transportation industry for delivering exceptional service and innovative solutions. MAR 2018 - MAR 2020
Sales/Marketing Coordinator, AG&E Realty, San Francisco, CA
• Coordinated rentals for an upscale 50-unit residential and commercial complex, ensuring full occupancy through targeted marketing strategies.
• Utilized online marketing and phone sales to attract and engage potential clients.
• Conducted face-to-face interactions with prospective residents, building trust and rapport.
• Maintained strong relationships with existing residents while fostering new connections. DEC 2016 - JAN 2018
Account Representative, Zyrobotics, Atlanta, GA
• Established 30+ new accounts in previously untapped markets for an NSF-funded Educational Technology startup.
• Maintained and nurtured existing client relationships, contributing to a tripling of total sales value during a 15-month period.
• Played a key role in bringing the EdTech product to market, running pilot programs in school districts across the Southeast.
• Assisted with client support and response, ensuring high levels of customer satisfaction.
• Designed and implemented a CRM workflow adopted company-wide.
• Instrumental in securing a $250,000 Phase 2 grant from the National Science Foundation (NSF). AUG 2007 - NOV 2016
Assistant Director, MacAvoy O’Hara Mortuary, San Francisco, CA
• Managed client relations and customer service, ensuring a personalized experience for each client.
• Handled new client acquisition and provided ongoing support to existing clients.
• Directed marketing campaigns using PPC/PPV and social media to increase visibility and engagement.
• Coordinated with city coroners, body removal specialists, and large-scale cemeteries to ensure seamless service delivery.
• Scheduled and managed services efficiently, maintaining professionalism in high-pressure situations. EDUCATION
2001
College of Marin, Kentfield, CA
2002 - 2005
Loyola University, Chicago, IL
Attended and completed coursework toward a degree before leaving to pursue professional opportunities. 908 South Catalina Avenue Unit B, Redondo
Beach, United States, 90277
*********@*****.***
MICHAEL SENNO
PROFESSIONAL SUMMARY
An efficient and dynamic professional with a strong background in small business, bringing an energy to any organization that can be defined as "the perfect complement." A proven leader with a track record of success in both startups and legacy companies, striving for excellence in every endeavor. Specializes in bridging the gap between the tech-savvy and the less technically inclined, serving as a liaison to ensure clear communication and alignment. Passionate about communicating and executing organizational vision to drive success. COURSES
Google IT Support Certification at Google Career Certificates via Coursera Avid Certified at Avid Technology
SKILLS
Full Stack Development Web Design
Entrepreneurship Client Relationship Management
Sales Marketing Strategy
CRM Implementation Customer Service
PPC/PPV Social Media Marketing
Team Leadership Collaboration
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