Scrum Master Agile Coach

Steven J. Capriotti

Annapolis, Maryland 484-***-**** ******.*********@*****.*** www.linkedin.com/in/steven-capriotti-24802612

Profile

I bring an extensive background in Information Technology with a deep foundation in software systems and their application to software development management. My focus is on Agile methodologies, where I currently serve as an Enterprise Agile Coach. I’ve also held roles as a Senior Scrum Master, Product Owner, Agile Auditor, and Business Analyst, contributing to successful Agile transformations and guiding organizations through meaningful change.

Experience

ENTERPRISE AGILE COACH DHS STATE OF MARYLAND MAY 2018 – PRESENT

·Serving MD Benefits program and contributing to the enterprise-wide Agile SAFe transformation /adoption and continuous improvement towards their cloud transformation of the DHS systems.

·Coaching activities involve working with all organizational levels (teams, stakeholders, and leadership) to help them use a Lean-Agile approach for culture change and value based delivery.

·Designed and gained leadership approval for re-launch of entire enterprise SAFe ART structure from 2 large structureless trains into 7 value stream based Trains, as part of a large system Solution Train.

·Defined the Agile governance for the enterprise in relation to the re-launched ART structure.

·Worked with Product Owners and Business Owners for advancing roadmap, portfolio definition, and collaboration during PI planning for quarterly objectives and their related features.

·Provided instruction and Agile training for orientation, Agile teams, roles, across the organization.

·Agile Lifecycle Management tool (Agility - VersionOne) administrative lead across the enterprise.

·ALM tool integration lead with financial system, servicedesk system, and reporting system.

AGILE PRACTICES INSPECTOR/AUDITOR SSA APRIL 2021 – MAY 2024

·Agile Subject Matter Expert supporting SSA Office of the Inspector General performance audits of the Debt Management Product. Leveraged SAFe SPC, Agile tools and agile coaching expertise to evaluate team structures, delivery metrics, scaling, portfolio management, and governance practices.

·Contributed to audit findings resulting in 12 formal recommendations in behalf of OIG.

SENIOR SCRUM MASTER/AGILE COACH AMERISOURCEBERGEN OCT 2017 – MAR 2018

·Scrum Master for multiple Data Analytics teams supporting the Enterprise Analytics Platform.

·Experienced in coaching Scrum framework, facilitating ceremonies, backlog management, and release planning. Led team restructuring to improve collaboration and supported cross-team communication between Product Owners, BAs, PMO, and development teams.

SENIOR SCRUM MASTER/AGILE COACH SAP MARCH 2017 – AUG 2017

·Scrum Master and Agile Coach for a startup team with limited Agile experience. Established team governance, sprint schedules, and ceremonies while introducing velocity metrics and guiding execution.

·Facilitated all Scrum events and delivered Scrum Master training workshops to build Agile maturity.

AGILE PRODUCR OWNER – FINANCIAL DOMAIN BARCLAYS NOV 2014 – JAN 2017

·Serving as Product Owner as part of Customer Care web applications used by service agents for Barclays consumer card and consumer loans business. Responsible for backlog, sprint stories, roadmap, and release planning for multiple local/offshore teams.

·Provided Agile coaching with novice startup Scrum team (offshore) for required Agile practices, and mentoring of remote Scrum Master.

SENIOR AGILE BUSINESS ANALYST CAPITAL ONE MAY 2014 – OCT 2014

·Senior Agile BSA for banking software projects, leading requirements, backlog, and roadmap management for the Living Money project. Served as Team Coach for a remote startup Scrum team.

SENIOR SCRUM MASTER/AGILE COACH BANK OF AMERICA FEB 2014 – MAR 2014

·Senior Scrum Master, and Agile Coach for Banking software modernization project. Managed three distributed teams (including offshore).

·Provided executive Agile training (bootcamp) and served as Agile Delivery Lead for the organizational Agile Transformation.

DOD PRODUCT OWNER – AGILE PRODUCT OWNER ACCENTURE NOV 2006 – JAN 2014

·Leadership role for DoD/US Army DRRS-A Program as Agile Product Owner. Provided product management, and project management for the Unit Status Reporting (USR) product. Responsible for the client requirements, writing user stories, product backlog management, and Scrum ceremonies.

·Responsible for operational project logistics including management of production support, and Help Desk staff. Set priorities for defect triage/resolution, and provided COA(s) for addressing service issues to primary stakeholders. Personally recognized by Army Pentagon based PMO leadership.

·Provided for team personnel management including career counseling, performance goals and feedback, and mentoring. Lead role in all recruiting and personnel hiring.

Education

B.S. IN ELECTRICAL ENGINEERING DREXEL UNIVERSITY, PHILADELPHIA, PA

M.S. IN COMPUTER SCIENCE VILLANOVA UNIVERSITY, VILLANOVA, PA

Skills & Abilities

·SAFe and Agile Coaching

·PI Planning facilitation

·Excellent interpersonal and communication skills

·Microsoft Office 365

·Portfolio Management / Strategic Planning

·Digital.ai Agility (VersionOne) SME

·Problem solver

·Google Workplace

Certifications and Recognition

·SAFe Practice Consultant (SPC6 159*****-****) / Certified ScrumMaster – Scrum Alliance (000616647)

·Certified Scrum Product Owner (April 2013) – Scrum Alliance

·5 Patents, most recently Patent 7,769,147 (Aug 2010) "Voice Messaging System with Enhanced Customizability"

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