Service Advisor Heavy Equipment
Resume:
Bob Vasilinda
Johnstown, PA *****
**********@*****.***
Work Experience
Customer Service Advisor
DELANEY AUTOMOTIVE GROUP-Indiana, PA
August 2024 to Present
Service Advisor
Team KIA-Johnstown, PA
May 2023 to August 2024
scheduled customers
kept customers informed as to status of repairs
upsold customers on the repair needs
called customers to check on service experience
scheduled customer rides home
communicated with techs what the customer concerns were greeted and helped customer with understanding what was wrong with their car billed out customer
took care of all warrenty issues both KIA and aftermarket warrenties Store Manager
Monroe Brake and Muffler-Johnstown, PA
January 2020 to May 2023
scheduled all employees
billed out customers
communicated with customers what repairs were being done with their vehicle. Greeted customers
advised techs what was the concern with customers car helped customer with the concerns of their car
Manager
Beermans Auto Body-Johnstown, PA
July 2005 to January 2020
scheduled all employees
ordered all inventory
took care of customers
took care of dealerships
interviewed all new canidates
Heavy Equipment Operator
IUOE 66-Indiana, PA
January 1997 to July 2005
operated various heavy equipment on highway jobs
extensive training on all heavy equipment
Education
biology (B.Sc minor in computers)
st francis-Loretto, TN
August 1984 to June 1989
Skills
• Brake Repair (10+ years)
• Auto Service Management (10+ years)
• Store Management Experience (10+ years)
• Heavy Equipment Operation (10+ years)
• Delivery Driver Experience (10+ years)
• Upselling (10+ years)
• Retail Sales (10+ years)
• Oil Change (10+ years)
• Tractor-Trailer (10+ years)
• Tire Service (10+ years)
• Automotive Repair (10+ years)
• Auto Estimating (10+ years)
• Alignment (10+ years)
• Sales (10+ years)
• Vehicle Maintenance (10+ years)
Certifications and Licenses
Driver's License
Motorcycle License
CDL A
Contact this candidate