Medical Assistant Customer Service
Resume:
Wilson Luna
Medical Assistant
New Haven, CT ****3
***************@***********.***
Professional Summary
Self motivated hardworking individual with a solid background in customer service. Bilingual spanish. Work Experience
Certified Medical Assistant
GoHealth Urgent Care-West Haven, CT
May 2023 to February 2025
Medical Assistant
Yale New Haven Health NEMG-United States
October 2018 to June 2021
1. Vitals
2. Blood pressure
3. Registering patients
4. Epic
5. Rooming patients
6. Covid testing
Medical Assistant
MAAS-New Haven, CT
July 2012 to October 2015
• Vital signs for new admission and annual appointments.
• Educated patients on how the medical piece of program works.
• Scheduling and preparing forms for annuals, psychiatrist evaluations, bloodwork
• Preformed EKG and PPD.
• Worked very closely to nurses, MDS and psychiatrists daily.
• Filing and charting some medical records.
• Back-up for line monitor.
Cashier and customer service
Dunkin Donuts-Meriden, CT
January 2011 to March 2011
• Drive thru and font desk customer service
• Experience in maintaining a clean and safe work area. Pre-cook
Farmington Club-Farmington, CT
January 2008 to March 2009
dish washer and bus
• Cut, washed and prepared side food
• Wash and store all dishes/utensils
• Cleaned main dining room - swept, mopping, tables and chairs Insulator
American Energy Savers-New Haven, CT
June 2007 to January 2008
Installation
• Installed form into clients' walls - installation Education
High School diploma
Wilbur Cross High School-New Haven, CT
1996 to 2000
Skills
• Medical office experience
• Epic
• Communication skills
• Outlook
• Phlebotomy
• Microsoft
• Computer skills
• Patient Care
• EKG
• Spanish
• Vital signs
• Bilingual
• EMR systems
Certifications and Licenses
CPR Certification
CPR certified
July 2018
Certified Medical Assistant
BLS Certification
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