Mackenzie Ruggiero
Florence, NJ
*************@*****.***
Skills
Administrative excellence and strong time management skills, consistently providing exceptional service, collaborating effectively as a team player, and maintaining a typing speed of 60 WPM for accurate and efficient data entry. Experience
Pinnacle Freight Systems,Florence NJ—Accounting Specialist Jan 2022-Present
● Performed daily cash posting and application of customer payments to accounts, ensuring accurate and timely transaction processing.
● Prepared and distributed customer statements on a regular basis, addressing discrepancies and resolving payment issues to maintain positive client relationships and ensure accurate financial reporting.
● Completed and processed vendor and customer onboarding forms, ensuring accurate and timely documentation for new accounts.
● Demonstrated proficiency in transitioning between multiple ERP systems, adapting quickly to new platforms while maintaining accuracy and efficiency. Action Termite & Pest Control,Toms River NJ —AccountsReceivable Jan 2020 - Jan 2022
● Managed daily invoicing processes, ensuring timely and accurate creation and distribution of invoices to clients.
● Processed and applied customer payments accurately, ensuring timely updates to accounts and reducing unapplied cash.
● Maintained accurate and up-to-date customer records, ensuring proper documentation of contact information, transaction history, and account status.
● Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction across multiple channels.
● Coordinated and managed daily appointment scheduling, optimizing routes to ensure efficient use of time and resources.
Education
Star Career Academy—Business Admin/ microsoft officesuite/management accounting
● Financing and investing
● Human Resources & Career Planning
● Team Management
● Microsoft Word, Excel, Powerpoint, access & outlook