Administrative Assistant Data Entry

Kristina M. Stafiej

*************@*****.*** Westland, MI

Professional Summary

Detail-oriented Administrative Professional with 12+ years of experience supporting executives, families, and students in fast-paced, high-stakes environments. Skilled in calendar management, confidential client support, event scheduling, and multi-tasking across competing priorities. Adept at providing empathetic, reliable service both in person and remotely. Seeking to leverage proven organizational and communication skills as a Virtual Assistant for professionals, small businesses, and entrepreneurs.

Core Skills

• Calendar & Inbox Management

• Client Relations & Confidential Support

• Scheduling & Event Coordination

• Data Entry & Document Prep

• Travel Arrangements & Logistics

• CRM & Database Maintenance

• Customer Support (Phone/Email/Chat)

• Microsoft Office, Google Workspace, Canva

Professional Experience

Thayer-Rock Funeral Home – Farmington, MI

Administrative Assistant Feb 2025 – Present

• Support funeral directors and families through every stage of service planning, requiring discretion, empathy, and precise coordination.

• Manage calendars, service scheduling, and vendor communications.

• Prepare and maintain sensitive documentation with accuracy and confidentiality.

• Provide customer support in emotionally challenging circumstances with professionalism and compassion.

Sunglo – Novi, MI

Administrative Assistant May 2024 – Feb 2025

• Handled data entry, scheduling, and customer inquiries for a busy service provider.

• Assisted with client communications, billing support, and document preparation.

• Maintained electronic records and coordinated with internal teams remotely.

University of Michigan, MDining & Golf Course – Ann Arbor, MI

Administrative & Catering Support / Interim Catering Manager 2010 – 2024

• Coordinated high-volume scheduling for events, catering staff, and university functions.

• Managed multi-calendar scheduling, contracts, and vendor logistics.

• Trained staff, created menus/documents, and provided customer-facing support in a high-pressure environment.

• Balanced multiple administrative tasks across departments with accuracy and efficiency.

Eastern Michigan University – Ypsilanti, MI

Administrative Support 2001-2007

• Supported academic departments with scheduling, recordkeeping, and event planning.

• Handled confidential student files and communications with discretion.

Education

PItsburgh Institute for Mortuary Sciences – begins October 2025 working towards Funeral Director licensure.

Eastern Michigan University - MA in Creative Writing – Expected Graduation 2026

Hope College – BA Psychology/English

References

Available upon request

Contact this candidate