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Service Representative Customer

Location:
Lagos, Nigeria
Salary:
120,000
Posted:
September 13, 2025

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Resume:

ZAINAB OVAYOZA MOHAMMED

n 070******** )n ***************@*****.*** n Benin City, Edo State

PROFILE

Results-driven Mass Communication graduate with experience in research, broadcasting, editorial work, and digital content creation. Skilled in fieldwork, academic writing, and strategic communication. Adept at crafting engaging media content and publishing articles in print and digital platforms. Currently pursuing a Master’s degree in Mass Communication at Igbinedion University, Okada (2025 – Present) with research interests in communication, gender studies, and media influence. EDUCATION

Igbinedion University, Okada – Master’s in Mass Communication (2025 – Present)

- Focus: Media Studies, Gender & Communication.

- Developing advanced research skills in social science communication. University of Benin – B.A. Mass Communication (2018 – 2023) WORK EXPERIENCE

Research Assistant Intern – Igbinedion University, Edo State (Aug 2024 – Dec 2024)

• Contributed to a major study on sexual harassment in private universities.

• Assisted in literature reviews, framework development, and data collection.

• Engaged with participants to obtain reliable, high-quality data.

• Presented findings at research conferences.

Editorial Team Member & Contributor – Wise Women Magazine (2025 – Present)

• Contributing articles on women’s empowerment, lifestyle, and social issues.

• Collaborating with the editorial board to plan and curate the magazine’s debut editions.

• Assisting with content editing, proofreading, and layout development.

• Playing an active role in the launch of Wise Women Magazine (2025), showcasing strong writing and editorial skills.

On-Air Personality – Independent Television & Radio, Benin City (Apr 2021 – Jun 2021)

• Hosted and co-hosted radio and TV talk shows, music programs, and live events.

• Assisted in writing scripts and curating content tailored to audience interest.

• Increased audience engagement through on-air presence and interactive content.

• Produced digital content (podcasts, blogs, clips) to extend audience reach. RESEARCH & ACADEMIC CONTRIBUTIONS

• Authored several academic research works in mass communication and media studies.

• Topics covered: advertising, communication strategies in social issues, gender communication, and digital media influence.

• Skilled in both qualitative and quantitative methods (survey design, interviews, focus groups, and data analysis).

• Presented research at departmental seminars and conferences. KEY SKILLS

• Research & Data Analysis

• Academic & Feature Writing

• Strategic Communication

• Broadcasting & Public Speaking

• Editorial & Content Creation

• Team Collaboration

• Critical Thinking

SOFT SKILLS

• Creativity

• Adaptability

• Leadership

• Time Management

• Strong Interpersonal Communication

REFERENCES

Available on request



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