Customer Service Administrative Support

John Mutua

Komarock, Nairobi

011******* ️ ***************@*****.***

Professional Summary

Motivated and hardworking individual with experience in customer service, insurance, and hospitality support. Skilled in communication, teamwork, and handling client needs with professionalism. A fast learner, adaptable to new roles, and eager to contribute to company growth while building a long-term career.

Work Experience

● Support Staff – Rocks Café, Nairobi

● Jan 2024 – Sep 2024

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● Provided customer service and assisted in daily restaurant operations.

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● Supported waitstaff and ensured smooth service to customers.

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● Developed teamwork and multitasking abilities in a fast-paced environment. Education

Brown Hill Secondary School, Kayole

KCSE – 2023 (Mean Grade: D Plain)

Skills

● Customer Service & Communication

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● Teamwork & Collaboration

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● Sales Support

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● Hospitality & Service Operations

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● Time Management

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● Adaptability & Quick Learning

Extra-Curricular Activities

● Rugby Player – trained in both 7s and 15s

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● Boxing enthusiast – disciplined and hardworking

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● Car enthusiast – passionate about automotive industry

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