Customer Service Package Handler
Resume:
MOUSSA NDIAYE
***************@*****.***
New York, USA
PROFESSIONAL SUMMARY
Reliable and dynamic logistics professional with hands-on experience at Amazon and FedEx in delivery and packing roles. Recognized for strong teamwork, efficiency, and adaptability in fast-paced environments. Committed to operational excellence and high customer satisfaction through quality service and collaboration.
EXPERIENCE
Amazon – New York, USA
Pick Associate (Feb 2023 – Jun 2023)
• Selected and prepared customer orders for shipment
• Maintained efficiency and accuracy in a high-volume environment
Delivery Associate (Aug 2023 – Feb 2024)
• Delivered packages safely and on time to residential and commercial locations
• Provided excellent customer service
Packing Associate (Feb 2024 – Present)
• Packed and labeled products for delivery
• Ensured items met quality and safety standards
FedEx – New York, USA
Package Handler (Dates not specified – please add)
• Loaded and unloaded packages efficiently
• Supported team operations during peak delivery periods
EDUCATION & TRAINING
High School Diploma
Cheikh Anta Diop School – Dakar, Senegal
Graduated: July 2014
CERTIFICATIONS
• Bachelor’s Degree +2 in Business Law (Clarify if this is equivalent to a full bachelor's or 2 years of study)
LANGUAGES
• French: Professional Proficiency
• English: Limited Working Proficiency
ACTIVITIES & INTERESTS
• Playing sports
• Watching football
• Engaging in conversations and meeting new people
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