Information Technology Technical Support
Resume:
Gurgaon India
**************@*****.***
SUMMARY
Experienced Network Operations
Engineer with a demonstrated
history of working in the information
technology and services industry.
Skilled in Public Speaking,
Virtualization, Network
Administration, Information
Technology, and Communication.
Strong information technology
professional with a Bachelor
engineering in Electronics and
communication from Atmiya
University (GTU), Rajkot (Gujarat).
SKILLS
• Team Management
• Public Speaking
• IT Service Management
• Analytical Skills
• Interpersonal Communication
• Decision-Making
• Network troubleshooting
• Routing protocols
• Switch configuration
• Incident management
• Network infrastructure design
• Vendor coordination
• Service level agreements
• Stakeholder engagement
• Project management
• Technical support
Bhavin Vadher
EXPERIENCE
February 2025 - Current
Senior Executive (Network Operation Centre) Samsung SDS India Private limited
October 2021 - February 2025
IT Analyst Tata Consultancy services limited
December 2016 - September 2021
Network Engineer NTT Ltd. (On payroll of sequel one solution Pvt. ltd.) Vadodara, Gujarat
Providing and managing the network services for SIEL (Samsung Electronics) and Samsung HQ (Korea & Singapore)
•
• End-to-end troubleshooting to resolve
Configuring the routers, switches and AP worked on riverbed WAN Accelerator
•
Working on routing protocols like OSPF, EIGRP, and BGP Working on MPLS
•
Working on switching technologies like STP, VLAN, VTP, etc Alarm monitoring tool like NMS+, Nagios, Whatsup Gold
•
• Utilization monitoring on PRTG
• Working as Service Engineer in Data center Networks.
• Responsibility: I am taking care of the network devices due diligence. Working on Network devices like CISCO Nexus Switches 5k, 7k, 9k & Catalyst switches.
•
Working experience of configuration of Nexus 2k, 5k, 7k and 9k Switches in standalone infrastructure in Data Centre.
•
• Also having around one year of experience in DCACI infrastructure.
• Ticketing tool: Service now, Jira
Troubleshooting & monitoring larger network infrastructure issues of customers (like State bank of India, HDFC Bank ltd, Union Bank of India, axis bank, sun pharma ltd, Tata communication ltd, Airtel etc.) and coordinate with Data centers as well NOC Team, Telco's, and other teams as part of the Incident Management and Problem Management process.
•
• Worked on TCP/IP, IPv4, IPv6, and Sub netting.
Basic Understandings of Juniper Devices, Huawei router and switches, Cisco ASA, Fortinet also basic knowledge of Deployment of SD-WAN controllers - with vManage, vSmart controllers, and the vBond and familiar with work ISR routers.
•
Worked with Cisco switching platforms like Cat 6500, 6800, 4500, 3850, 2960X, 2960.
•
• Also familiar with Huawei switches and router.
Created & Deployed Static, Dynamic, Default routing topologies on larger networks.
•
Work experience with cisco nexus switch 2k,5k,7k,9k also knowledge of cisco ACI and APIC.
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• Expertise in VLAN, VTP, BGP, MPLS, VPN, SNMP, SMTP, ICMP, HTTP, Telnet, SSH, ACL, NAT, PAT,EIGRP, STP, MSTP, OSPF, IGRP, RIPv1&2, GRE Tunnel, IPsec, HSRP, DHCP, DNS.
Excellent Understanding of LAN/WAN, routing/switching, and other network-layer protocols Network monitoring & Troubleshoot complex issues both at the device-level and network-level, in a multi-vendor environment.
•
Monitoring Tools Experience: WhatsApp gold, Solar winds, ITSMs: Remedy Portal.
•
EDUCATION AND TRAINING
July 2015
B.E Electronics and communication
Atmiya University, Rajkot, Gujarat
GPA: 6.36 CGPA
March 2010
12TH
GPA: 52%
March 2008
10th
GPA: 64.77%
CERTIFICATIONS
Cisco Certified Network Associate Routing and Switching (CCNA), Cisco, 05/01/21, 05/01/24, CSCO14004557
•
• NSE Fortinet Certifications - NSE1, 09/01/20, 09/01/23
• NSE Fortinet Certifications - NSE2, 09/01/20, 09/01/23
• NSE Fortinet Certifications - NSE3, 09/01/20, 09/01/23 Microsoft Azure Fundamental - AZ900, Microsoft, 06/01/21, No Expires, 991682236
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HOBBIES AND INTERESTS
• Tour & Traveling
• Listening Music
LANGUAGES
• English
• Hindi
• Gujarati
PERSONAL INFORMATION
• Date of Birth: 08/27/93
• Gender: Male
• Nationality: Indian
• Marital Status: Married
LANGUAGES
Gujarati: First Language
English: C2
Proficient
Hindi: C2
Proficient
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