Software Engineer Fullstack

Jean-Jacques Akpakoun

531-***-**** *******************@*****.*** Linkedin

SUMMARY

Fullstack Software Engineer with proven experience designing scalable secure enterprise solutions using ASP .NET, AWS, SQL, and modern JavaScript frameworks such as React. Demonstrated ability to enhance performance and security on high-traffic systems at Gallup and American National Bank. Brings a strong foundation in agile development, effective collaboration, and precision problem-solving. SKILLS

• Languages & Tools: JavaScript, Java, Python, C, HTML, CSS, C#, R, Rust, TypeScript

• Cloud & Monitoring: AWS (SQS, SNS, CloudWatch, Step Functions), Splunk, Dynatrace, EC2, Lambda

• Databases: MySQL, DynamoDB, Neptune, PostgreSQL, S3, Redis, Neo4j

• Frameworks: React.js, Vue.js, Next.js, Node.js, Retool, UiPath, vite, ASP .NET

• Other: RESTful/SOAP APIs, AWS, Git, SQL Server, Jira, Docker, Kubernetes, Linux, CI/CD, Event-Driven Architecture

• AI/ML & Big Data: TensorFlow, Pytorch, LLM, AI Development, MLOps Practices, OpenAI API

• Soft Skills: Strong communication, Project Managing, Agile Methodologies, Self-Starter EXPERIENCE

Gallup, Inc. May 2024 - Present

FullStack Software Engineer Omaha, NE (Hybrid)

• Implemented two tier Redis Cache to boost page load time by 230%

• Contributed to the launch of Gallup GPT, a chatbot interface pairing OpenAI’s API with CliftonStrengths research; implemented secure data ingestion and prompt management routines that now give employees instant, conversational access to strengths insights.

• Boosted backend query performance by 70–450% through advanced tuning, indexing strategies, and event batching, enabling Gallup’s largest-ever survey (750K+ participants) to run seamlessly at scale with zero data integrity issues under peak load.

• Maintained platform reliability end-to-end by swiftly resolving high-priority incidents, meeting stringent SLAs, and hardening services through automated security patching, dependency audits, and containerized upgrade cycles

• Integrated AI-powered workflows by leveraging GitHub Copilot and Amazon Q, streamlining code generation and improving devel- opment velocity.

American National Bank Jun 2022 - May 2024

Software Developer Omaha, NE

• Designed and delivered a real estate valuation dashboard along with a high-volume consumer loan portal, streamlining decision workflows and reducing time-to-approval by 60%.

• Led cross-functional teams in developing RPA tools and internal applications, enhancing operational efficiency and reducing manual workloads.

• Engineered secure, scalable backend services using AWS, SQL Server, REST/SOAP APIs, and Python to support data-driven applications.

• Collaborated with product owners and financial stakeholders to translate complex business requirements into high-impact software solutions.

• Supported system audits and compliance reviews by building data pipelines that adhered to internal security standards and external regulatory guidelines.

University of Nebraska Baxter Arena Sep 2021 - May 2022 Operations Crew Omaha, NE

• Prepared event venues as part of a dynamic and efficient logistics team. Metropolitan Community College Nov 2020 - May 2021 Adjunct Faculty Tutor Omaha, NE

• Tutored high school students in Pre-Calculus and Statistics using personalized lesson plans, resulting in improved grades and understanding of complex concepts

• Enhanced test readiness and foundational math skills through targeted practice sessions, leading to higher test scores and increased student confidence

EDUCATION

University of Nebraska at Omaha, Omaha, NE Aug 2021 - May 2024 Bachelor of Science, Computer Science

• GPA: 3.923

• Achievements: Summa Cum Laude, Dean's List, every semester (2021-2024)

• Coursework: Calculus III, Computer Architecture, Introduction to Natural Language Processing PROJECTS

Voice-Authenticated Online Tic Tac Toe

• Developed a voice-controlled web game with Kafka-driven event architecture, enabling real-time, asynchronous gameplay across distributed players

• Integrated V2verify's biometric transcription to ensure secure voice command authentication and prevent unauthorized interactions

• Deployed a lightweight prediction model for audio commands, achieving 90%+ accuracy and enhancing accessibility through natural language input

LANGUAGES

• English (Fluent)

• French (Fluent)

• Russian (Novice)

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