Data Entry Project Management

BARDHYL (BARRY) DARDHA

551-***-**** *.******.***@*****.***

PROFESSIONAL SUMMARY

Multilingual and tech-savvy professional with over a decade of experience in business management, staff training, and project management. Proven ability to lead diverse teams, manage operations, coordinate training programs, and create positive, high-performing environments. Adept at problem- solving, strategic planning, and adapting to dynamic work settings. Passionate about continuous improvement, digital literacy, and leadership.

PROFESSIONAL EXPERIENCE

Residential Account Executive

Altice USA — June 2023 – Present

Optimum, 40 Potash Road

Oakland, NJ 07436

Manage and maintain relationships with residential customers to ensure satisfaction and retention.

Provide personalized solutions to meet clients’ internet, TV, and phone service needs.

Identify upselling and cross-selling opportunities to maximize revenue.

Resolve customer inquiries and issues efficiently to maintain high service standards.

Collaborate with internal teams to improve customer experience and service delivery. Chief Executive Officer (CEO)

RLS, Roskovec, Oct 2016 – Feb 2025

Directed daily operations for a private school of 800+ students and staff.

Oversaw curriculum design, staff supervision, and compliance with educational regulations.

Implemented data-driven teaching strategies to enhance engagement and performance.

Built strong relationships with parents, teachers, and external stakeholders.

Led financial planning, resource allocation, and stakeholder communication.

Championed professional development through coaching and mentoring. Project Manager

Bankers Petroleum Albania LTD, Fier Jul 2012 – Dec 2016

Managed multiple training and development projects aligned with company goals.

Managed project budgeting, logbooks, and prepared monthly reports.

Developed and delivered project plans, ensuring on-time completion.

Assisted financial analysis on budget preparation and analysis.

Led cross-functional teams and devised risk mitigation strategies.

Supported strategic planning and internal communications. Assistant Manager

RLS, Roskovec, Albania Jan 2010 – Dec 2015

Coordinated daily academic operation, developed staff guide, and job descriptions for staff of 25 people.

Managed student records, scheduled classes, and enforced regulations.

Introduced educational technologies such as EIPASS to enhance learning outcomes.

Fostered a collaborative, productive school environment. EDUCATION

Bachelor’s degree in law

University of Vlora “Ismail Qemali”, Albania Oct 2008 – Jul 2014 Law Coursework

Sapienza University of Rome – Faculty of Jurisprudence Oct 2000 – Oct 2007 SKILLS & CERTIFICATIONS

European Informatics Passport (EIP) Trainer – Apr 2017

Certified trainer in Microsoft Office, databases, digital literacy, and IT security European Computer Driving License (ECDL) – Oct 2006

Skilled in Office apps, cybersecurity basics, database tools, and data management

• Team Leadership & Staff Supervision • Project & Program Coordination

• Customer Service & Operations • Scheduling & Resource Management

• Microsoft Office Suite Google Workspace • Microsoft Workspace LANGUAGES

Albanian – Native

English – Professional Proficiency

Italian – Professional Proficiency

German – C1 Advanced

Greek – B2 Upper Intermediate

Contact this candidate