Program Manager Project Management

PRIYANKA GOVINDARAJ, PMP®, CSM

669-***-**** *************@*****.*** linkedin.com/in/priyanka-govindaraj San Jose, CA PROFESSIONAL SUMMARY

Project/Program Manager with experience in leading Agile teams and driving end-to-end project delivery. Skilled in managing project scope, timeline, and resources while ensuring quality outcomes. Expertise in performance tracking, strategic planning, and stakeholder communication to deliver measurable results and achieve project objectives. Eager to drive clarity, execution, and measurable results on complex projects through strategic planning, cross-functional collaboration, and stakeholder-focused leadership. TECHNICAL COMPETENCIES

Project Management Tools: Jira, Asana, ClickUp, MS Project, Smartsheet, Planview Daptiv, Confluence, Google Workspace, MS Suite, Discord

Methodologies: Agile, Scrum, Kanban, Waterfall, SDLC, Change Control, Critical Path/CPM, WBS, RAID/RACI, EVM, Risk Register, Stakeholder Management

Analytics & Reporting: Power BI, Excel (Pivot/VLOOKUP), Google Sheets, SQL Technical: Selenium, TestNG, Postman, JMeter, Java, Python Domains: Retail, Hospitality, POS Systems, Payments Core Competencies: End-to-End Project Management, Process Improvement, Data and Metrics, Project Roadmaps, Stakeholder Engagement, Risk Mitigation, KPI Tracking, Cross-Functional Collaboration, Budget Management, Timeline Management PROFESSIONAL EXPERIENCE

Project Manager, PROJXON May 2025 - Present

• Managed 5 cross-functional IT teams of 15 members across AI, Applications Development, Cybersecurity, SEO, and Web Development, delivering AI integrations, scalable software solutions, and secure, user-centric web designs.

• Directed execution in ClickUp, building roadmaps, prioritizing backlogs, and tracking deliverables reducing turnaround time by 25%.

• Resolved interdependencies by maintaining RAID logs, facilitating cross-team stand-ups, removing blockers, and aligning timeline.

• Streamlined IT support workflows, improving SLA compliance by 40% and increasing team productivity through targeted process improvements.

Project Manager, Tech Equity Al Mar 2025 - May 2025

• Managed project execution in Asana, balancing timelines, budgets, and deliverables cutting operational delays by 15%.

• Led stakeholder outreach with AI partners and exhibitors, driving a 20% increase in event participation.

• Translated business requirements into actionable tasks, ensuring traceability and alignment with project goals.

• Maintained RAID logs to identify, track, and mitigate risks reducing blockers by 20%. QA Project Lead, Agilysys Technologies Sep 2020 - May 2022

• Analyzed 100+ business requirements to enhance data security, payment workflows, and inventory controls.

• Integrated payment gateways and inventory systems for hotel chains using Postman, SQL, and APIs ensuring compliance.

• Conducted comprehensive quality assurance through root cause analysis and testing strategies, achieving 100% test coverage and 15% improvement in system stability.

Quality Analyst, Infosys Limited Feb 2017 - May 2020

• Facilitated Agile ceremonies (stand-ups, retrospectives), boosting sprint velocity and maintaining on-track project delivery.

• Developed and automated comprehensive testing frameworks using Java, Selenium, and TestNG, creating 1,000+ automated test cases that reduced execution time by 30%.

• Designed end-to-end testing strategies for UAT, regression, and functional testing, resulting in 30% reduction in production defects and improved software quality.

PROJECT HIGHLIGHTS

Bank Application Redesign ($500K): Deliver the application 2 weeks early and $5K under budget improving transaction speed by 15%. POS Modernization: Improved payment security and stock accuracy for 3,000+ SKUs reducing integration time by 25%. Real-Time Data Reporting: Built automated Power BI dashboards, cutting manual reporting effort by 60% and increasing KPI visibility. CRM Implementation ($200K): Defined scope, WBS, and risk strategy; achieved 98% on-time delivery and improved lead tracking. EDUCATION

University of the Cumberlands, M.S in Project Management Dec 2024 MIT, Anna University, B.E., Electronics and Instrumentation May 2016 CERTIFICATIONS

•Project Management Professional (PMP): PMI Certificate Aug 2025

•Certified Scrum Master (CSM): Scrum Alliance Certificate Jan 2025

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