Customer Service Front Desk
Resume:
Sunaina Kamboj
***************@*****.*** +1-780-***-****
Customer-focused and detail-oriented retail associate with experience in fast-paced retail and
restaurant environments. Skilled in inventory management, customer service, POS operations, and
team collaboration. Recognized for maintaining high accuracy, efficiency, and delivering excellent
service to ensure customer satisfaction.
Professional Experience
Giant tiger 05/23 - 07/23
Produce associate
+ Assisted customers with locating products, answered queries, and provided personalized service.
+ Organized merchandise displays, ensured shelves were fully stocked, and maintained store
cleanliness.
+ Collaborated with team members to meet daily sales and performance targets.
+ Adhered to store policies and safety standards to ensure a secure shopping environment.
Royal sweets and restaurant 07/23 - Present
Front desk / host
+ Greet customers at the front desk, answer questions, and provide information about products,
services, and store policies.
+ Process returns, exchanges, refunds, and gift card transactions efficiently and accurately.
+ Handle customer complaints professionally and escalate issues when necessary to
management.
+ Operate POS systems, manage cash transactions, and balance registers at shift end.
+ Assist with phone calls, emails, and directing customers to the right departments.
+ Support front-end operations including supervising lines and assisting with self-checkout areas.
Education
Campbell college
Business management
Key Skills
+ Customer Service & Sales
+ Point-of-Sale (POS) Systems
+ Inventory Control & Stocking
+ Team Collaboration & Communication
+ Time Management & Multitasking
+ Safety & Compliance Standards
+ Problem-Solving & Conflict Resolution
Availability
+ Full time
References
Available Upon Request
Contact this candidate