Organized, Customer Service, Interpersonal communication

Summary

Personable and dedicated with knack for understanding client needs and delivering tailored solutions. Possesses foundational knowledge in risk assessment and policy management, coupled with strong communication and organizational skills. Committed to providing exceptional service that enhances customer satisfaction and builds lasting relationships. Former dynamic and results-driven team leader with a proven track record of motivating cross- functional teams to exceed performance goals and deliver high-impact outcomes. Skilled in fostering collaboration, resolving conflicts, and driving strategic initiatives through clear communication and a people-first approach. Adept at identifying individual strengths, cultivating talent, and building a culture of accountability and continuous improvement. Known for leading by example, adapting to change, and inspiring teams to thrive in fast-paced, high-stakes environments.

Education

Social Work

Ohio State University - Marion, Marion, OH

05/2018

Bachelor's degree in Social Work

Life, Accident & Health Insurance License

Personal Trainer certificate

Skills

Customer service, Time management, Computer literacy, Communication skills, Microsoft excel, Leadership, Conflict Resolution, Adaptability, Teamwork

Experience

Weidmann Electrical Technology, Inc.

Material Handler, Urbana, OH

04/2025 - Present

Pack skids of paper rolls

Move skids with forklift to proper areas

Keep area clean to keep others safe

Utilize different compactors to recycle paper

Have been verbally harassed at this workplace for several weeks now and it is taking a toll on me. I made the supervisor aware, but he did not do anything about it the day it was taking place and I'm still waiting to see a difference. I left Great Lakes Assemblies for this same reason. Company is aware of how the coworker has been for the past ten years, but will not do anything because he is retiring soon.

NKP Parts LLC

Forklift Operator, East Liberty, OH

01/2025 - 04/2025

Kept a clean and well-maintained forklift.

Unloaded and loaded trailers of skids to meet production needs. Crimson Snow

Urbana, OH / *************@*****.*** / 937-***-****

Filled out daily forklift inspection sheets for safety reasons. Placed skids of parts in their proper areas to maintain a well-functioning work environment. Great Lakes Assemblies

Quality Team Leader, East Liberty, Ohio

11/2021 - 01/2025

Supervised a team of associates to meet production goals and quality standards Inspected and replaced tires and wheels as necessary to ensure smooth operation of equipment Conducted quality checks on assemblies by lifting them onto conveyor belts Maintained a clean work area to prevent safety hazards Provided suggestions for improving operational efficiency and preventing damage to wheels Experienced in handling workplace harassment and seeking a safe work environment

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