Customer Service Delivery Driver

Correye Johnson

Madera, CA *****

Email: *********@*****.***

Phone: 559-***-****

Professional Summary

Dedicated and compassionate professional with over 8 years of experience in customer service, delivery, and caregiving. Skilled in healthcare support, logistics, and CNC machine operations. Recognized for strong communication skills, efficiency, and a commitment to providing excellent service and care.

Work Experience

Customer Service / Delivery Driver

Sherwin-Williams – Madera, CA

October 2024 – Present

Delivered packages to customers promptly and efficiently.

Optimized delivery routes to reduce fuel consumption.

Maintained detailed delivery logs and followed special instructions.

Responded to customer inquiries and resolved complaints professionally.

Managed high-volume calls and emails, consistently meeting response targets.

IHSS Provider

Madera County Department of Social Services – Madera, CA

August 2021 – Present

Provided direct care including medication administration and vital sign monitoring.

Supported patients with daily living activities and health education.

Collaborated on individualized care plans with healthcare teams.

Responded to emergencies and ensured proper documentation in EHR systems.

Assisted with routine medical procedures and physician exams.

Delivery Driver

Instacart Shoppers – Madera, CA

January 2019 – December 2024

Delivered groceries and household goods accurately and on time.

Maintained customer satisfaction through clear communication and professionalism.

CNC Machine Operator

Garcia Machine – Visalia, CA

March 2017 – September 2019

Operated CNC machines and other industrial equipment.

Followed blueprints and instructions to assemble precision parts.

Conducted routine inspections and minor machine repairs.

Ensured a clean, safe, and organized work environment.

Education

High School Diploma

Monrovia High School – Monrovia, CA

Graduated: June 2000

Skills

Home Care & Senior Assistance

Patient Monitoring & Emergency Response

Meal & Food Preparation

Laundry & Housekeeping

CNC Machine Operation & Maintenance

Delivery Logistics & Route Optimization

Customer Service & Conflict Resolution

Team Collaboration & Time Management

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