Front Desk High School

VISION FOR LIFE:

Perfection through Professionalism.

CAREER OBJECTIVES:

A position where education and experience, combined with positive interpersonal skills, initiative, and the capacity to motivate others can be utilized to mutual benefit. Making the best use of my expertise, and experience in the industry.

PROFILE:

Communicate effectively when dealing with people of diverse interests and levels of authority.

Develop rapport easily and motivate others to maximum co-operation.

Skilled in applying logical common sense approach

Seeking practical solution.

Self-motivated, possess a high degree of professional integrity.

Well organized, inquisitive problem solver who enjoys challenges and thrives in a "PEOPLE" environment.

EXPERIENCE SUMMARY:

Economy Inn and Suites, Lake Tahoe, CA- 96150

August 13th, 2015 to November 29th, 2017

Front Desk Associate (Volunteer)

●Answer the phone at the front desk to respond to current and prospective guest’s needs

●Book reservations for individuals, families and groups as required.

●Greet walk-in guests and guests with reservations when they arrive at the front desk

●Refer guests to local amenities and venues

●Communicate guests’ requests and complaints to the appropriate department

●Providing assistance in handling customer complaints, involving management as necessary.

●Verify registration information, secures a credit card for incidental expenses and authorizes credit card for room charges.

●Provide guests with their room key or card.

●Close Bank Report and deposits cash receipts at the end of each shift in accordance with established procedures. Responsible for inventorying all keys and any other supplies or amenities maintained at the front desk.

●Keep the front desk and lobby area clean and neat.

EDUCATIONAL BACKGROUND:

QUALIFICATION INSTITUTION YEAR OF PASSING

High School Point Loma High School Graduating June 11th, 2019

TECHNICAL QUALIFICATION:

MS Office Suite

*LANGUAGES KNOWN: English, Hindi and Gujarati.

If given chance to work under your kind control, I assure you to put my best possible efforts to utmost satisfaction of my immediate superiors.

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