Customer Service Specialist
Resume:
CHRISTOPHER PITT
*********@*****.***
San Antonio, TX 78249
Summary
DEDICATED HARD WORKING PROFESSIONAL WHO IS SEEKING TO ACQUIRE A POSITION WITH A COMPANY WHERE I CAN BEST UTILIZE MY EDUCATION AND BACKGROUND SKILLS AND BE AN ASSET TO THE COMPANY
Skills and Qualifications
Detail Oriented
Excellent Interpersonal Skills
Proficient using a variety of computer systems and PC software
High Energy, Self motivated, self starter and highly productive working skills
Adaptable to new concepts and responsibilities
Professional Experience
Progressive Insurance San Antonio, Texas 05/2022 to 08/2025
Licensed Property and Casualty Claims Damage Adjuster
Duties:
Responded to and resolved member inquires for their claim
Review policy contracts, Declarations Page for appropriate coverage.
Complete Coverage Investigations
Met monthly metrics set by the company
Adhere to the department of insurance regarding state laws and regulation
Nationwide Insurance San Antonio, Texas 9/2016 to 05/2022
Customer Service Representative
Duties:
Assisted customers with policy coverage updates or quotes
Assists 3rd party Lienholders, Mortgagee Companies, Financial Institutions
with requested documents or coverage verification
Assisted members with billing issues and requests for their plan
Reviewed and advised members of insurance plans and what each plan covered
Assisted members in troubleshooting and navigating through the website.
Education
Raytown South High School, High School Diploma Raytown South High School
Volunteer Experience
San Antonio Food Bank
YMCA
Salvation Army
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