Project Manager Management

RACHANA SINGH

Pleasanton CA 720-***-**** ***********@*****.***

PROJECT MANAGER CSM CERTIFIED

Motivated master’s student in information systems with a strong foundation in front-end development, technical project coordination, and Agile methodologies. Proficient in collaborating with cross-functional teams, defining product roadmaps, and managing project lifecycles. Skilled in utilizing tools like Jira for ticket tracking and burndown charts to ensure efficient project execution. Seeking a Product Coordinator/Project Manager role to leverage my technical expertise, organizational skills, and collaborative mindset in delivering customer-focused and scalable solutions. TECHNICAL & PROJECT MANAGEMENT SKILLS

● Programming & Front-End

Technologies: JavaScript,

HTML5, CSS3, React,

Bootstrap, Cloud, Tableau,

Vibe

● UX/UI Skills: Wireframing,

Prototyping, Responsive

Design, Accessibility

(WCAG)

● Project Management

Tools: Jira, Trello,

Confluence, MS Project

Servicenow

● CMS Experience: Magento

2, WordPress, Drupal

● Database: MYSQL,

MongoDB

● Collaboration &

Communication: Excellent

at team collaboration,

requirement gathering,

and stakeholder

communication

● Agile Methodologies:

Experience in Scrum,

sprint planning, and task

management

Work Experience

Intrado May 2025 - 15th Aug

Project Management (Summer Intern)

Key Contributions & Accomplishments:

● Collaborated with cross-functional teams across the Software Development Life Cycle (SDLC) using Agile, SAFe, and ServiceNow frameworks to ensure project alignment from planning to execution.

● Actively participated in PI Planning to define team objectives, identify dependencies, and align deliverables with business goals.

● Led the Jira project clean-up initiative by archiving completed/inactive projects, deleting unused boards and filters, and updating project ownership and permissions—resulting in improved system performance and streamlined user experience.

● Reviewed and resolved stale Jira issues through bulk closure and reassignment, enhancing backlog hygiene and team productivity.

● Conducted a Confluence content audit by archiving outdated pages and reorganizing site structure to reflect current team workflows, improving information accessibility and search efficiency.

● Prepared presentation of changes to leadership.

● Supported Agile and SAFe-based SDLC coordination using Jira, Confluence, and ServiceNow.

● Used Excel to track project KPIs, clean exported data, and create pivot tables and charts for reporting.

● Learned DevOps, Tableau, and Power BI fundamentals. Freelancer (Browbyreema)Nov 2022–Dec 2024

Project Coordinator

Key Contributions & Accomplishments:

● Drove end-to-end project delivery, managing milestones, client interactions, and technical execution.

● Collaborated with cross-functional teams to execute the SDLC process, ensuring alignment across all stages of software development.

● Conducted code reviews and ensured quality while maintaining version control.

● Conducted technical reviews and aligned solutions with customer requirements and scalability goals.

● Managed project lifecycles, defined product roadmaps, and facilitated Agile workflows using Jira for burndown charts and ticket tracking.

● Lead UI/UX team, developer coordination, and A/B testing. Work History

Hogarth (Apple)Jul 2022 – Sep 2022

Front-End Developer

Fulcrum Commerce (Redstage)May 2021 – June 2022

Front-End Developers

Accenture (AstraZeneca)Dec 2014 –Jan 2017

Front-End Developer

Krish TechnoLabs (Zagat)Oct 2011 –Sept 2014

Front-End Developer

EDUCATION & CERTIFICATIONS

Pursing Master in Information Systems, University of Colorado Denver Expected Graduation: 2026 Bachelor in Computer Application, Gujarat University, India Certifications: ScrumMaster (CSM), ScrumAlliance, Adobe Frontend Developer, Cloud Fundamentals certification Notes: Do not need sponsorship, have a valid work permit(H4 EAD).

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